endstream endobj 110 0 obj <>>>/Lang(en-US)/Metadata 52 0 R/Outlines 106 0 R/Pages 107 0 R/Type/Catalog/ViewerPreferences<>>> endobj 111 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/Tabs/W/Thumb 44 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 112 0 obj <>stream We can assist with planning, migrating, supporting and operating your Avaya environment. Enablement Services, Presence We value your input and look forward to hearing from you. 0000012754 00000 n Recording API, Application Portfolio/Solutions, (view (DOC327296)(ENG123459), AvayaCM Knowledge Scripts fail after modifications to the local repository. Interfaces Eligible For Testing, Compliance 0000022234 00000 n Support Notifications, Non-DevConnect Support If you have suggestions for improvements, please email Documentation-Feedback@netiq.com. 0000010986 00000 n Recording API, Application Testing Guide(s) (PDF), Avaya With this release, the AvayaCM_SNMPTrap script includes more information in the default event message for unmapped traps. Registered Member Terms. 2 0 obj 0000019173 00000 n Services (Experience Portal), Avaya Proactive No hold conference (no-hld-cnf) button support is added for SIP phones. AM70-AvayaCM-8.0.30.1.ini, a configuration file used with the AppManager setup program. (ENG291994), Duplicate SSRCs cause inaccurate datastream. 0000012624 00000 n Communication Manager 8.0 includes the following new and enhanced capabilities: For more detailed information about these features, see the Release Notes and What's New in Avaya Aura, available under the 0000022050 00000 n 0000021866 00000 n When two calls use the same Synchronization Source (SSRC) value at the same time, call quality statistics are recorded only for the first of the two conflicting calls, Support for Avaya Communication Manager 7.1.3, Discovers station folder and allows station-based Knowledge Scripts for Aura and non-SNMP systems, Updates licensing count for non-SNMP Avaya, Renaming Avaya trunks cause AppManager to stop monitoring the trunks, Discovering Avaya Communication Manager Resources, AvayaCM always reports LSP Status against 1 LSP after ENG337359 PF, Trunk Groups with duplicate names are not displayed, AvayaCM_HuntGroupUsage and other Knowledge Scripts not collecting data, and AvayaCM is sharply limited in the number of simultaneous get requests that can be processed, (ENG338854, ENG336716, ENG337359, ENG336037), AvayaCM_CallActivity Knowledge Script generates multiple data streams for a single metric, AvayaCM_SecurityViolations Knowledge Script does not return security violation data, Discovery_AvayaCM Knowledge Script does not fully discover an Avaya device although it reports a successful discovery, Some AvayaCM Knowledge Scripts assign events to the wrong object in a folder containing the same type of objects, Some AvayaCM Knowledge Scripts generate an Internal Failure error message when the device object has a comma in its name, AvayaCM_AddPhone Knowledge Script cannot add a phone with an extension of more than ten digits, AvayaCM_PhoneQuality Knowledge Script incorrectly labels zero delay measurements at the start of a call, The AvayaCM_SystemUptime job fails due to a negative uptime value, Invalid data from an AvayaCM_PhoneQuality job causes a negative datastream value, ype 1 call data records are not generated when trace level is set to Error, A discovered object with a comma in its name causes AvayaCM Knowledge Scripts to fail, Support for Avaya Communication Manager 6.0, Support for retrieving configuration data when running the AddPhone Knowledge Script, Support for filtering by Facilities Restriction Level (FRL) codes, The AvayaCM_PhoneQuality Knowledge Script fails due to negative datastream values, Improve information provided by AvayaCM_SNMPTrap Knowledge Script for unmapped traps, Allow user-selectable filters for call completion codes in the AvayaCM_CallFailures Knowledge Script, Avaya Aura Communication Manager 5.2.1 SP3 Release Notes. When two calls use the same Synchronization Source (SSRC) value at the same time, call quality statistics are recorded only for the first of the two conflicting calls. 0000020999 00000 n (ENG340609). 0000005826 00000 n Looking for a developer guide, API or SDK? Avayas strategic direction update is Aura development has moved to a DevOps Model. For more information, see the AppManager Suite Hotfixes page. %PDF-1.4 % You can post feedback in the AppManager forum on NetIQ Communities, our online community that also includes product information, blogs, and links to helpful resources. Looking for products and solutions from DevConnect partners? It can run On-Premises, in a data centre, or in Public Cloud/IaaS environments or a mixed Hybrid environment. When you download the module, these files are copied by default to the local folder on the download computer. Aura AE Services & Communication Manager, Self The exception is for objects identified by an index number in the name, following the device discovery, when the Add Avaya Index to Discovered Names parameter is selected, datastreams for these objects will match the index number in the treeview, regardless of whether the name matches. These devices are reported as unregistered by the PhoneInventory, PhoneDeregistrations, and RegisteredResources Knowledge Scripts, regardless of the devices' status. Looking for tested products or application notes? 0000021774 00000 n WebYou will continue to use the ACM Module to monitor the health of your Communication Manager. This release resolves an issue in which type 1 call data records (CDRs) did not get generated with the default trace level setting of Error, as well as the Info setting. 0000018591 00000 n Click Here to join Tek-Tips and talk with other members! Looking for tested products or application notes? notice), Avaya Aura Communication Manager on Avaya Support, Recommended Guidance for DMCC Applications Utilizing Call Media. Another use case is to add resiliency, adding a CM Survivable Core (ESS) in the cloud to an existing premise base system to add failover in the event of a site outage. For more information, see the Upgrading Knowledge Script Jobs section in the AppManager for Avaya Communication Manager Management Guide, included in the download package. 0000020299 00000 n Cut through, reports, whatever. (ENG245960), Multiple Trap Receiver objects created when multiple devices discovered. When you create a Security Role, you pick what goes inside. Upon discovery, Avaya creates treeview objects necessary for the call managers to support call data collection functionality. This release of AppManager for Avaya Communication Manager resolves the following customer issue: AvayaCM module causing agent crash: This hotfix release of AppManager for Avaya Communication Manager resolves AvayaCM module agent crash when using multiple TrunkGroups.(ENG347110). The module installer now installs Knowledge Scripts for each module directly into the QDB instead of to the \AppManager\qdb\kp folder as in previous releases. Innovation Updates: adds new functionality in the last quarter of calendar year. Recording API, Application Enablement Services, Presence Release 8.1.2. This release updates the treeview details for Avaya call servers discovered without SNMP to include an estimated subscriber count from the CDR database. 0000020181 00000 n Copyright 1998-2023 engineering.com, Inc. All rights reserved.Unauthorized reproduction or linking forbidden without expressed written permission. DMCC API enhancements to allow external recording applications to request split stream recording. 0000000016 00000 n Support for Windows Server 2019 and 2016. Close this window and log in. We reduced the number of requests and the limited request rate to reduce the load on AvayaCM to better allow it to keep up with the requests. 0000021304 00000 n hbbd```b`` 3dLB`M0,~&yRT0{"ATd\b> By doing so, you maintain all AppManager software in one location that is easily accessible when you want to add more repositories, management servers, or agents. Do you need assistance with Membership or Program questions? Then Annual Support is available as Annual or multi-year Software Assurance programs to provide Avaya Support, Software and Security Patches. 1 0 obj CF%sFZql=]l|w*+9Dn:W TRu+) .\= ~J$-+E;#+o:geHx*3K p"!V%v. Score 7.4 out of 10. notice), Avaya Aura Communication Manager on Avaya Support, Recommended Guidance for DMCC Applications Utilizing Call Media. Login. *Tek-Tips's functionality depends on members receiving e-mail. An example is using components in Cloud IaaS like Amazon AWS to meet temporary needs like a lab or temporary scaling up in the business. This release resolves an issue in which the AvayaCM_AddPhone script raised an error message stating that an extension was not found, when the extension actually existed, but contained more than ten digits. 0000017196 00000 n Portfolio/Solutions, (view (ENG338854, ENG336716, ENG337359, ENG336037), AvayaCM_CallActivity Knowledge Script generates multiple data streams for a single metric. 0000007175 00000 n WebTelephones with Avaya Aura Communication Manager 8.0 and Avaya Aura Session Manager 8.0 - Issue 1.0 Abstract These Application Notes describe the configuration Support Notifications, Non-DevConnect Support Fewer Communications Manager instances needed, with increases in trunk, SIP agent, SIP Trunks members and TLS Connections. If you are reviewing your Unified Communications (UC) or Contact Centre (CC) plans for your Avaya Aura environment, then the following should be considered: Companies should consider migrating their endpoint to SIP with continued feature & reliability enhancements with SM. Avaya Aura Utility Server Eliminated, now Avaya firmware downloads will be delivered via Avaya Aura Device Services. 0000015686 00000 n Your system can be connected to communications paths that transmit With this release, the AvayaCM_PhoneQuality job ignores the invalid packet count if no valid data is available, which keeps the job from generating a negative data stream value. (ENG308004), Support for filtering by Facilities Restriction Level (FRL) codes. Services API (TSAPI), Call Details 646 0 obj <>/Filter/FlateDecode/ID[<0EA07BE43FDAC64AAA9DE175103FFA5B><5BC8C8BE108D8F4FB550F987CD5699D4>]/Index[623 38]/Info 622 0 R/Length 111/Prev 228187/Root 624 0 R/Size 661/Type/XRef/W[1 3 1]>>stream (ENG325279), Some AvayaCM Knowledge Scripts generate an Internal Failure error message when the device object has a comma in its name. With the flexible choice of Infrastructure-as-a-Service (IaaS) or On-Premise hybrid (mixing) of environments is supported. Absolutely. 0000004508 00000 n hbbd``b`N ^"@ "Hf Z+-Adl($Pb``&i $\ 0000019881 00000 n 0000011407 00000 n I just tried it. i]S=vc8`paz-AQajaoMxT8|eo;ooXk}[NObsm668q$=ErGX6I"IKS,QntKiI' ;8>Q>=B4I=N*cEl*`=1V [OLJm#I*Q`IPfP0&LafQ&mBMVy0IHp|lVA(oGCa ,;Ja(;C/@{D (/=x 44s1zGA! soPxgv\eXd|a$g'o;@f_[n? With this release, AppManager no longer reports the negative value. 0000011329 00000 n 0000021958 00000 n Prognosis 11.6 will need to be used to monitor Avaya Communication Manager 8.x. Microsoft Windows operating system installed on the agent computers, Microsoft SQL Server installed on the proxy agent computers. The following end of sale and end of support dates have been announced: This white paper provides guidance for application developers that use the Selective Listening Hold (SLH) service and/or Multiple Registration (MR) to utilize call media information from one or more parties in a call. Ensure that both Avaya CM and Avaya Aura CM are checked. 0000012057 00000 n <>/Metadata 732 0 R/ViewerPreferences 733 0 R>> Internet Friendly Gateway, allows deployments of G450/G430 Gateway in remote locations without VPN or MPLS enterprise links, Gateways connect directly to Avaya ASBCE, Support for Chrome and Edge Browser for system administration, A Data Privacy Guideline for each product and Support for Data Privacy Regulations, including log retention and OS-level encryption on SMGR, SM, CM, AES and G4xx Gateways, Improved Client / Endpoint Resiliency, policy based assignment of SIP users to SMs. 0000017876 00000 n 0000016668 00000 n Looking for products and solutions from DevConnect partners? Assess and plan for eliminating risks to your operation. PDF - Complete Book (2.78 MB) PDF - This Chapter (1.23 MB) View with Adobe Reader on a variety of devices Avaya changed the codecs used for SSH connections for Avaya Communication Manager 7.x and 8.x. %PDF-1.6 % Do you need assistance with Membership or Program questions? 0000017986 00000 n 0000020669 00000 n This release of AppManager resolves the following issue: No data for Active Calls - Close/Shutdown RTCP Socket Correctly an issue occurs when multiple call data jobs are running at the same time when an agent restarts for any reason, access to the RTCP port can then become blocked resulting in an ERROR AvayaCM - The RTCPListener's "bind" call failed with error code 10048 log and 0 value for the call data collection stream. 0000019278 00000 n Please let us know here why this post is inappropriate. ckAvayaCM.exe, the pre-installation check used with the AppManager setup program. Aura Session Manager, Avaya 0000016878 00000 n AM70-AvayaCM-8.0.30.1.xml, a configuration file used for deploying the module with Control Center. 0000004970 00000 n capabilities across a wide range of business environments and now includes Avaya Multimedia Messaging. A multi-protocol, open standards-based platform, Avaya Aura Presence Services collects, aggregates, and publishes presence from and to multiple sources and clients, serving as a common collection / distribution point. %%EOF These MIBs are necessary to discover Aura call managers, and to fully decode traps received with the corresponding MIBs in SNMPTraps. Support Notifications, Non-DevConnect Support The download package includes these release notes, a management guide, and several files that are used during installation: AM70-AvayaCM-8.0.30.1.msi, the module installer. This release of AppManager for Avaya Communication Manager replaces all Previous Releases. 0000004345 00000 n Avaya Aura Communication Manager Release 8.1 was made generally available in June 2019 as part of Avaya Aura Platform Release 8.1. You can use this release of AppManager for Avaya Communication Manager to monitor Avaya Communication Manager version 6.3, 6.2, and 6.1. With this release, an update to the Discovery_AvayaCM script prevents the script from discovering resources and instead generates an event message stating that discovery failed when an SNMP message or task timeout error occurs on an Avaya CM cluster. 0000022510 00000 n With this release, you can successfully run all AvayaCM scripts on objects that have commas in their names, so long as the cluster name itself does not contain a comma. Program Guide (PDF), Manage My 0000016128 00000 n 0000012192 00000 n In this situation, the script incorrectly identified the comma as a delimiter, creating a mismatch between the object names and the details for those objects. The module creates a Trap Receiver object for each discovered Communication Manager when multiple Communication Managers are discovered at the same time. Avaya G650 Media Gateways went into End of Manufacturer Support by Avaya in July 2021. 0000004863 00000 n Border Controller for Enterprise, Product This release of Avaya Communication Manager includes enhancements added in previous releases. For more information, see the AppManager Module Upgrades & Trials page. When upgrading an application from Release 7.1.x to Release 8.0, the system preserves the security hardening modes that are configured on the Release 7.1.x application. To support migration of CS 1000 users to Avaya Aura, the Multiple Appearance Directory Number (MADN) feature is now implemented in Communication Manager Release 8.0. For information about legal notices, trademarks, disclaimers, warranties, export and other use restrictions, U.S. Government rights, patent policy, and FIPS compliance, see https://www.netiq.com/company/legal/. Services Snap-in, Session NOTE:For version 5.2.1, install Avaya Communication Manager Service Pack 3 or later to improve SNMP performance.
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