Jackie.Farwell@Maine.gov, Lindsay Hammes The Department of Health and Human Services (DHHS) is comprised of various offices and divisions that oversee and administer critical programs and services for the state of Maine. 10 Wayman Lane Bar Harbor , Maine , 04609 Phone 207-288-5081 Website mdihospital.org Mount Desert Island Hospital Details Type Critical Access Hospital NAICS Description General Medical And Surgical Hospitals Owner Non-Profit Hospital Beds 25 Map of Mount Desert Island Hospital in Bar Harbor, Maine Accessibility & Policy. MaineCare Member Services office hours are Monday and Wednesday from 8 a.m. to 6 p.m. and Tuesday, Thursday and Friday from 8 a.m. to 5 p.m. Any purchases made with the card will restart the 9 month period. Bangor, Maine 04401. Department of Health and Human Services 109 Capitol Street 11 State House Station Augusta, Maine 04333. Department of It a prosecutable offense to give the card and/or benefits away. Keep all email correspondence for your records. Programs Below are the state programs you can apply for. For EBT self-service, please visit https://www.pinetreecard.com/ Disability Determination Services (207) 287-9600 or 1 (800) 452-8718 Child Support Services Phone: (207) 624-4100 Online: Submit a question Reporting Fraud Hotline: 1-866-348-1129 Email: fraud.dhhs@maine.gov Online: report fraud A: At the time of the report the Intake caseworker may be able to give you a general idea about what is likely to occur based on the allegations in the report. Use SHIFT+ENTER to open the menu (new window). Most school aged children were issued P-EBT for August through November 2021 June 21 - 25, 2022 and for the remainder of the school year on August 29, 2022. A: Sometimes families fall into old patterns, even if OCFS has completed an investigation. Contacts for Providers, Billing Agents, and Clearinghouses, Direct Deposit/ Electronic Funds Transfer Payment Authorization Form, Medicaid's Software Vendor, Billing Agent, & Clearing House (VBC) List. The Office of Child and Family Services (OCFS) supports Maine's children and their families by providing children's behavioral health, child welfare, early intervention, and prevention services. P-EBT benefits (of $7.10 per day) are only issued for the days school meals were missed due to COVID-19, for students. DHHS Address. Navigators are campus based staff who assist eligible students throughout their time in school. There are separate Reconciliation Applications for August through November (PDF) or December through June (PDF), and. The Office for Family Independence (OFI) has created a Community College Verification Form (PDF) to simplify verifying SNAP eligibility for post-secondary students at community colleges. For additional information about FOAA inquires, visit The Maine Freedom of Access Act Page. Due to laws regarding confidentiality the outcome of a report cannot generally be shared with the referent. Once implemented, these rate increases will be effective as of January 1, 2023. The letter was date Nov. 11th. 11 State House Station Benefits for students at nine additional schools were issued December 5, andavailable December 9, 2022. Caribou DHHS Office 30 Skyway Drive, Unit 100 Caribou, Maine 04736 State of Maine Information Official USDA Information 1-800-432-7366 This is the Caribou DHHS Office located in Caribou, ME. ), dial 0 and ask to speak to the duty worker who will either assist you by providing an answer to your question or who will assist you in locating your social worker. To report suspected child abuse and/or neglect call Intake 1-800-452-1999, if you are deaf or hard of hearing call 711 (Maine Relay). They cannot have received P-EBT as a school aged child. Augusta, ME 04333, Fax:(207) 287-9229 Department of Health and Human Services This information has been conveyed to Navigators at community colleges so that they are better able to assist OFI in the fight to reduce hunger. Email your appeal to farmington.dhhs@maine.gov or any of the regional offices. You will need to provide the card number and the card holder's name and date of birth. Most states offer the ability to apply for food assistance program online or in-person at local county offices. If you dont have information they have requested but can get it you may ask to call back later and provide additional information. Augusta, Maine04333, Phone: (207) 287-3707 For information about additional program and services offered by the Office for Family Independence, see Additional Resources. Once you find their name you can look above their name to the next box, and you can locate their supervisors name. TTY: Maine Relay Services 711, To report abuse, neglect or exploitation, call: Bring joy to families in Maine by being a part of our supportive community. It is not required for FOAA requests to be submitted online. Applicants and Current MembersTo apply for MaineCare, or to report changes to your name, address, phone number, income, assets, or household makeup, call the Office for Family Independence at:1-800-442-6003 (TTY 711).Or, call or visit your localDHHS office (listed by towns and cities), Current MaineCare members may contact Member Services for information about MaineCare-covered services.Phone: 1-800-977-6740 (TTY 711)Fax: 1-877-314-8775Email: The Office of Aging and Disability Services (OADS) supports older and disabled Mainers by providing Adult Protective, Brain Injury, Intellectual and Developmental Disability, and Long-Term Care Services to the state, in addition to Aging and Community services. Contact DHHS, 109 Capitol Street To navigate through the Ribbon, use standard browser navigation keys. It looks like your browser does not have JavaScript enabled. Intake will also ask you for information regarding the family you are calling about including parent or guardian names, the names and ages of all children involved, the familys address and contact information, directions to the familys home if you have them, etc. Check Website. 11 State House Station SNAP E&T helps connect SNAP participants with job training and education. Maine has, also, been authorized to issue P-EBT benefits for the summer of 2022. To learn more, visit our list of programs and services or one of the office webpages below. Students documented as experiencing homelessness are eligible for Free/Reduced price meal benefits under the USDA National School Lunch and School Breakfast Programs meal benefit application. If your children were not on SNAP you will receive a P-EBT card for each eligible child. Some are kept on file and others are assigned to an Alternative Response Program (ARP) for supportive services. TTY: Maine relay 711. (Households who applied in the summer but did not receive a decision until September may have their summer P-EBT benefits issued in November.). A: Mandated reporters (medical professional, hospital staff, school personnel, and law enforcement personnel) can report non-emergency information related to child abuse and/or neglect online using theKatahdin Child Welfare System. Lindsay.Hammes@Maine.gov. To qualify, school aged children must be enrolled in a school that offers meals through the USDA National School Lunch Program and be eligible for the USDA National School Lunch and School Breakfast Programand be eligible for Free/Reduced price meal benefits through the USDA National School Lunch and School Breakfast Program. Click on the district you are working with than locate the worker you are trying to contact. They must have been absent from school or attended remotely due to COVID-19. Benefits for children under age 6wereissued in September 6, 2022. Office for Family Independence 114 Corn Shop Lane Farmington, ME 04938 Option 3: E-mail an application to Farmington.DHHS@Maine.gov Option 4: Fax an application to (207) 778-8429. Augusta, Maine04333, Phone: (207) 287-3707 For Long Term Care questions: see Portland Office, For Long Term Care questions: see Machias Office, For Long Term Care questions: see Augusta Office, For Child Support services: see Lewiston Office, For Child Support services: see Caribou Office. DHHS Q: How do I know what action DHHS has taken in response to my report? Amazon, BJ's, and Hannaford accept SNAP food benefits only. If you are looking to visit us in person, please see our list ofdistrict and administrative office locations. Office for Family Independence In SNAP-Ed, participants receive nutrition education services with helpful information on how to eat healthy on a budget. The Office for Family Independence (OFI) is responsible for determining eligibility for a number of programs, such as MaineCare, Temporary Assistance for Needy Families (TANF), and Food Supplement (SNAP). Eligibility for SNAP is based on income, assets, expenses and household size. If you are deaf or hard of hearing and have a TTY machine, call 800.977.6741. They must have been enrolled in school in June 2022. 11 State House Station Details and information on DHHS, Rockland. Office for Family Independence P-EBT cards are issued for each eligible child not on SNAP. For They are based on the average reduction in Child Care Food Program claims for the same month pre-pandemic. All rights reserved. Phone: 1-800-977-6740 (TTY 711) Fax: 1-877-314-8775 Email: MaineCareMember@gainwelltechnologies.com To skip between groups, use Ctrl+LEFT or Ctrl+RIGHT. If you are unable to reach your childs social worker and you have an immediate need (need of signature, respite, change in visit schedule, etc. The Maine Department of Health and Human Services (DHHS) is excited to announce that Maine Supplemental Nutrition Assistance Program (SNAP) recipients are now be able to purchase eligible food items online at participating retailers using their Electronic Benefit Transfer (EBT) cards. A: Call anytime. You can check thebalance by calling the back of the card, (800) 477-7428. Eligibility for P-EBT for children under age 6 is dependent on them having received SNAP for the month in question. Farmington DHHS Office 114 Corn Shop Lane Farmington, Maine 04938 State of Maine Information Official USDA Information 1-800-442-6382 This is the Farmington DHHS Office located in Farmington, ME. ), and any information about relatives of the family that you may be aware of. Eligibility for P-EBT for school aged children is dependent on being eligible for Free/Reduced price meal benefits through the USDA National School Lunch and School Breakfast Program. If you made a report and still have concerns, call Intake to report the concerns. AUGUSTA - The Maine Center for Disease Control and Prevention (Maine CDC) today issued updated and additional freshwater fish consumption advisories, recommending limiting consumption of all fish or certain fish from six waterbodies in Maine.Two of the advisories are expansions of those issued last year for seven waterbodies, while four bodies of water are new additions to the . 131 State House Station, Augusta, ME 04333. If you need a replacement card you can request one at pinetreecard.com/meebtclient/# or by calling (800) 477-7428. 98 North Avenue Suite 10 Skowhegan, Maine 04976 State of Maine Information Official USDA Information 1-800-452-4602 This is the Skowhegan DHHS Office located in Skowhegan, ME. If you are unable to reach a supervisor, you may call the District DHHS Assistant Program Administrator or the District DHHS Program Administrator. Q: What happens once a report is made? Keep in mind that Intake caseworkers are trained to gather the information needed to make a report, they will ask you questions to walk you through the reporting process. The DHHS Office of the Health Insurance Marketplace (OHIM) operates CoverME.gov, Maines state-based health insurance marketplace for affordable health coverage. Some school aged children had their summer benefits issued December 5, 2022 to be available December 9, 2022. DHHS District Office hours of operation are from 8:00 am - 5:00 pm Monday through Friday. 11 State House Station Most states offer the ability to apply for food assistance program online or in-person at local county offices. To report suspected child abuse and/or neglect call Intake 1-800-452-1999, if you are deaf or hard of hearing call 711 (Maine Relay). TTY: Maine relay 711, Maine Department of Health and Human Services, Quality Rating and Improvement System (QRIS), Early Childhood Consultation Partnership (ECCP), How to Become a Resource or Adoptive Parent, Resources for Resource or Adoptive Parents, Training for Parents, Resource Parents & Adoptive Parents, Reporting Suspected Child Abuse and Neglect, Mandated Reporter Trainer Contact Information, Childrens Behavioral Health Services Communications, Become a Childrens Behavioral Health Provider, Child Care Subsidy Information for Providers, Residential Treatment Program Background Checks, Children's Behavioral Health Data Dashboard, Children's Behavioral Health Evaluation Improvement, Americans With Disabilities Act/Civil Rights Compliance, Physically harming a child (beyond spanking in a reasonable manner), Exposing a child to substance use, domestic violence, or other unsafe conditions, Failing to provide adequate food, shelter, clothing, or medical care, Exposing a child to unsafe or unsanitary living conditions, Chronically calling a child names or putting them down. DHHS serves approximately one-third of the people of Maine, providing health care and social service . If you continue to need to reach someone at DHHS and you have not heard back from your social worker within 24 hours, you are encouraged to contact the social workers supervisor, as the social worker may be working out of the office and unable to respond to your call in a timeframe which meets your need. TTY: Maine relay 711, Maine Department of Health and Human Services, Older Adults and Adults with Physical Disabilities, Adults with Intellectual Disability and Autism, Adults with Cerebral Palsy, Seizure Disorder, and Other Conditions, Crisis Prevention and Intervention Services, Provider Application and Onboarding Resources, Americans With Disabilities Act/Civil Rights Compliance. (207) 287-3707. Provider Help Desk: (p) 888-420-9711 (f) 800-408-1088 | Member Help Desk: (p) 866-796-2463 (f) 207-287-8601 Prior Authorization (PA) Helpdesk (for Provider PA inquiries): (p) 888-445-0497 (f) 888-879-6938 Home PA - Prior Authorization Forms Listed below are all the PA forms you will need in order to request drugs that require prior authorization. DHHS serves approximately one-third of the people of Maine, providing health care and social service . District Office Locations. *The Lewiston District Office is closed temporarily. FAX: (207) 287-3005 Also see: Medicare.gov or Call 1-800-MEDICARE (for people with Medicare) To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at:https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf, from any USDA office, by calling (833) 620-1071, or by writing a letter addressed to USDA. To be eligible for this program individuals must meet all of the following criteria: Maine has, also, been authorized to issue P-EBT benefits to children under age 6 for the 2021-2022 school year. 11 State House Station My food supplement balance is ZERO !!! For Long Term Care questions: see Machias Office. Augusta, Maine04333, Phone: (207) 287-3707 109 Capitol Street FAX: (207) 287-3005 These benefits were issued October 17, and November 7,2022. FAX: (207) 287-3005 To be eligible for the 2021-2022 school year. DHHS BOX 616 | AUGUSTA, ME 04332-6626 | 1-866-636-0355 | TTY: 711 About Us . Health and Human Services Augusta, Maine04333, Phone: (207) 287-3707 I guess my only option is to mail in the info requested and hope you accept it when you get it. TTY: Maine relay 711, Maine Department of Health and Human Services, Americans With Disabilities Act/Civil Rights Compliance. Received a letter on Nov. 21st requesting information about bank accounts to be sent before Nov. Benefits for the remainder of the school year were issued August 29, 2022. Details and information on DHHS, Farmington. They must have been receiving SNAP benefits in Maine in at least one summer month (June, July or August). School breakfast and lunch were available at no cost for all Maine students this past year but universal free lunches in Maine schools do not confer eligibility. If you no longer have the card, you can call (855) 797-4357 to order a replacement card. Health and Human Services If you believe they did not receive the correct amount of P-EBT, you can complete a P-EBT Reconciliation Application. Once benefits are expunged they cannot be reissued. Benefits for August through November 2021 were issued June 21 - 25 and September 12, 2022. This timing is not allowing much time to get info back to DHHS. DHHS I have been in touch many times by emails to your office and you have never sent an answer. They must have been eligible for Free/Reduced price meal benefits during the 2021-2022 school year. 1-800-442-6003 (TTY 711). They must have been receiving SNAP benefits in Maine in a given month (August 2021 through June 2022) to be eligible for P-EBT for that month. DHHS Administrative Office 109 Capitol Street Augusta, ME 04333 Phone: (207) 287-3707 Fax: (207) 287-3005 TTY: Maine relay 711 Media Relations If you are a member of the news media and need immediate assistance during or outside of business hours, please contact: Jackie Farwell Communications Director, Maine Department of Health and Human Services TTY: Maine relay 711, Maine Department of Health and Human Services, Temporary Assistance for Needy Families (TANF), Higher Opportunity for Pathways to Employment (HOPE), Supplemental Nutrition Assistance Program (SNAP), Supplemental Nutrition Assistance Program Employment and Training, Supplemental Nutrition Assistance Program Employment and Training (SNAP E&T), Resources for the end of the Public Health Emergency, Community Eligibility Provision or Special Provision II school, Community College Verification Form (PDF), https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf, Notifications - Maine SNAP-Ed (mainesnap-ed.org), Women, Infant, and Children (WIC) program, Supplemental Nutrition Assistance Program (SNAP) Rules(Word), Americans With Disabilities Act/Civil Rights Compliance. Q: When should I call? Shaw's and Walmart accept both SNAP and EBT cash benefits. A: Call Child Protective Intake at 1-800-452-1999 or for deaf or hard of hearing individuals 711 (Maine Relay). 41 Anthony Avenue As of February 10, 2023, DHHS services will be temporarily available at the Maine Department of Labors CareerCenter at 5 Mollison Way from 8:30 a.m. to 4:30 p.m. For Child Support services: see Ellsworth Office, For Child Support services: see Augusta Office, Department of For the OCFS organizational chartsclick hereor copy and paste this link to your navigational bar: www.main.gov.dhhs/ofcs/about-us. P-EBT cards are for the individual child. The completed AD-3027 form or letter must be submitted to: This institution is an equal opportunity provider. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the agency (state or local) where they applied for benefits. To submit a Freedom of Access Act (FOAA) request online, please complete the Department of Health and Human ServicesFreedom of Access Act Request Form. MaineCareMember@gainwelltechnologies.com. A: Intake will ask for information including your name and contact information (you may ask to be confidential or anonymous, please ask the Intake caseworker the difference between these two options). Be sure to include your name and contact information. Provides Social Services including Child Welfare Programs, Food Assistance Programs, Temporary Cash Assistance Programs, Medicaid Programs . Households must submit a meal benefit application to establish free/reduced eligibility. CoverME.gov is operated by the Maine Department of Health and Human Services. (207) 778-8400. Health Assistance MaineCare These programs help cover medical and preventative healthcare costs. If you believe you may also be eligible for SNAP, you can apply for SNAP at MyMaineConnection. 1-888-568-1112 I can NOT get through to any office for help. Intake uses a standardized tool to screen all reports in accordance with state statute and OCFS policies. Not every report is assigned to a caseworker for investigation. Please note the services currently offered at each office. Eligible students not meeting any of the conditions above should APPLY FOR FREE/REDUCED PRICE MEAL BENEFITS UNDER THE USDA NATIONAL SCHOOL LUNCH AND SCHOOL BREAKFAST PROGRAM THROUGH THEIR SCHOOL. 11 State House Station Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Read our Summary of Changes (PDF). Students documented as being part of a family engaged in migrant agricultural work are eligible for Free/Reduced price meal benefits under the USDA National School Lunch and School Breakfast Programs meal benefit application. TTY: Maine relay 711, Maine Department of Health and Human Services, Americans With Disabilities Act/Civil Rights Compliance. To learn more, visit our list ofprograms and servicesor one of the office webpages below. : (207) 624-7900; Fax: (207) 2875282TTY Users: Dial 711 (Maine Relay), Office of Child and Family Services Organizational Chart, Office of Child and Family Services Policies, Click here for DHHS policies for the Office of Child and Family ServicesPlease call AFFM if you need further any assistance: 207-827-2331 or 1-800-833-9786. 23rd.? The letter must contain the complainants name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. For additional DHHS office locations, including Vital Records (birth, death, and marriage certificates) and the Health and Environmental Testing Lab, view our Administrative Offices list. To jump to the last selected command use Ctrl+]. Contact DHHS 11 State House Station SNAP eligibility cannot be determined retroactively. Augusta, Maine04333, Phone: (207) 287-3707 Provides Social Services including Child Welfare Programs, Food Assistance Programs, Temporary Cash Assistance Programs, Medicaid Programs . All others should call the Child Welfare Intake hotline at 1-800-452-1999. Any grocer is allowed to purchase wireless EBT equipment which makes curbside pick-up possible. Most states offer the ability to apply for food assistance program online or in-person at local county offices. Specialist: They must have been under age 6 on September 1, 2021. FOAARequests.DHHS@maine.gov 109 Capitol Street Maine has been authorized to issue P-EBT benefits to eligible school aged children for the 2021-2022 school year. Students receiving SNAP or TANF benefits of at least $1 any month during the school year are eligible for Free/Reduced price meal benefits under the USDA National School Lunch and School Breakfast Programs meal benefit application. Machias DHHS Office 38 Prescott Drive Machias, Maine 04654 State of Maine Information Official USDA Information 1-800-432-7846 This is the Machias DHHS Office located in Machias, ME. Provider Relations Specialist Phone Listing. For questions regarding program eligibility and applications for MaineCare, Temporary Assistance for Needy Families (TANF), Food Supplement, please call: 1-855-797-4357 (Fax: 207-778-8429). These benefits were issued December 5, and available December 9, 2022. The number is 800.977.6740, option 3. Shoppers can visit their local BJ's, Hannaford, Shaw's or Wal-Mart store online to find out what pick-up or delivery options are available near them. To contact your childs social worker/caseworker, please call the worker at his/her district office: When calling, if you are unable to reach the worker, please leave a specific detailed message and a time when you will be available.

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maine dhhs phone number