The parish provides a bin for your trash. Jefferson Parish garbage bills will go up in 2024. Residents can drop off these items at the Elysian Fields recycling drop-off on Saturdays from 8 a.m. until 1 p.m for recycling. A decade later, however, when portions of Jefferson Parish's east and west banks became plagued by noxious odors and the parish landfill emerged as a primary culprit, River Birch emerged as a savior of sorts. Collection days and service levels will not change, the administration said. Does the trash inside my cart have to be bagged? Residents of unincorporated Jefferson Parish and Jean Lafitte are receiving new, 95-gallon garbage carts from the parish's contract hauler to replace their own cans, typically one third. For more information on the changes and how to sign up for the rewards program, please visit the Jefferson Parish website. THERE WILL BE NO GARBAGE COLLECTION ON THE HOLIDAY, ALL TRASH DROP-OFF SITES AND THE PARISH LANDFILL WILL BE CLOSED. . Property crime in Jefferson County is 52.2 crimes per 1,000 residents (the national average is 35.4). Contact311for information on replacement Residential Recycling Roll Carts. Garbage Bins In Jefferson Parish, LA. Bulky waste collection for East Bank residents is on the first scheduled garbage collection day, and for West Bank residents, bulky waste collection is on the second scheduled garbage collection day. (entrance on Betty Blvd. During the coronavirus, employees with Waste Connections pick up household garbage on Melody Drive in Metairie, Monday, March 30, 2020. Municipal workers sort through recycling in the back of a trash truck in the Treme neighborhood in New Orleans, La., Friday, May 10, 2019. Can You Use Miracle Grow To Clone Cannabis. Curbside-sorting is not required. For households serviced by DPW, repair requests may be made online at 311.dc.gov or by calling 311 (202-737-4404). Jefferson Parish Garbage Can Replacement The Jefferson Parish Solid Waste Department will be replacing all garbage cans that are damaged, broken or missing lids. Very quick, easy and reliable. On your garbage collection day, you can put out as many garbage bags or full containers as you want. Please leave your recyclingcart/bin on the curb so that the missed collection can be addressed the following day. After Hour Emergencies: You may write your house number on the container with a grease pen or spray paint for easy identification. Hint: For directional streets, use S for South and N for North. Multi-family structures are limited to one (1) Cart per unit, and Small Business units are generally limited to two (2) Carts. Richard's Disposal offers bi-weekly curbside trash collection to residents and small businesses located in Algiers and to the. Broussard followed suit just days later. Composting is a great way to reduce the amount of waste that goes to landfills, and it also has many other benefits. . The program guidelines will remain the same. NO styrofoam packaging or to-go containers: NO cartons or wax-board (juice boxes/milk cartons), Newspapers and inserts (remove rubber bands and plastic bags and do not tie up newspapers), Hazardous Waste: paint, chemicals, oil and oil filters, NO soiled papers (diapers, tissues, paper towels, paper plates, napkins), NO Soiled papers (diapers, tissues, paper towels, paper plates, napkins, pizza boxes). JEFFERSON PARISH SCORES "A" IN FINAL 2022 WATER SYSTEM GRADES. 1,023 were here. While times vary by location, the best rule of thumb is to put all garbage at the curbthe night before scheduled pick up or before 4am on your collection day. Whether you are a local resident, visitor, or business, NOLA-311 will provide a prompt, courteous and professional customer service experience. Great work!! 22. All other marks contained herein are the property of their respective owners. PWSLA shall provide side door service to disabled residents. What do I do if my trash was not picked up? NO cartons or wax-board containers: juice boxes/milk containers. To contact us by telephone in the Gretna area, our number is 1.877.747.4374. Residents of these communities are encouraged to recycle by following the guidelines below. The company, which still operated its own landfill next door, was hired in 2018 to help identify the problems at the parish landfill, whose gas and liquid containment system had fallen into disrepair after years of neglect. The parish says itoffers the advantage of a quieter operation, reduction in wind-blown litter, and the ability to roll the cart versus carrying garbage to the curb. Email: info@rbre-la.com. For garbage collection, disposal, recycling, and street cleaning The Department of Sanitation directs all activities related to garbage collection, disposal, recycling, and street cleaning, including registration of new garbage and recycling cans. Residents of Jefferson have access to a dense suburban lifestyle, and the majority own their own homes. Jefferson Parish will begin transitioning frommanual garbage collection to semi-automated collection, with Progressive Waste Solutions of Louisiana (PWSLA). 834 S. Clearview ParkwayJefferson, LA 70123Phone: (504) 731-4612E-mail: JPEnvironmental@jeffparish.net. You have permission to edit this article. Residents of unincorporated Jefferson Parish and Jean Lafitte are receiving new, 95-gallon garbage carts from the parish's contract hauler to replace their own cans, typically one third that size. Edited. The Texas-based firm received the highest technical score for its proposal, though it fell behind River Birch on the final tally due to its higher price. Collection days and the level of service will not change. On Friday, Jefferson Parish officials announced curbside garbage and recycling collection will be canceled on Monday, August 30, 2021, due to the impending impact of Hurricane Ida. But by how much? PLEASE CALL 504-731-4614 or 1-877-747-4374. Free container delivery for online business recurring orders, WM is the world's leading provider (and innovator) of sustainability services. 3y. It also won't cover recycling, which will bid out under a separate process. (504) 285-9177. Stolen Containers. On collection day, residents must ensure that the carts are placed curbside on a flat surface with the arrow on the lid of the container pointing toward the street and away from the property. The parishs existing contract with Texas-based Waste Connections is set to expire at the end of 2023. It's part ofa transition from manual to semi-automated collection, the parish administration said Monday. Do not place your recyclables in plastic bags for curbside collection. What if I have extra items or more trash than usual? There was a problem saving your notification. See more of Jefferson Parish, La Residents Need To Recycle on Facebook. The 25-year contract also required the parish to close its own landfill to allow River Birch to take the waste to its landfill next door. 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Mayor LaToya Cantrells administration cut short its contract with Metro Services Group in November, hiring Waste Pro and IV Waste in its place after a year of planning, bidding and negotiating. (Photo by Brett Duke, NOLA.com | The Times-Picayune | The New Orleans Advocate), Fred Heebe pictured here on November 16, 2022. student news daily. Jefferson Parish garbage bills will go up in 2024. Sanitation workers will also pick up heavy duty bags for yard waste. The Florida-based firm would charge customers $59.94 every two months. Households and small businesses in unincorporated Jefferson Parish and Jean Lafitte will see their garbage bills go up in 2024, though how much is yet to be determined. Bordelon said River Birch plans to purchase an entirely new fleet of trucks to handle collections on the east bank, and that vehicles on the west bank will be replaced sometime during the five-year contract. (504) 658-4000 Various boards, commissions and districts defined in both City and State law. Jefferson Parish has more information at www.JeffParish.net. Hours of Operation: Tuesday Sunday 9 a.m. - 5:30 p.m. Daylight Saving Time: 10 a.m. - 6:30 p.m. Drop-Off Site Instructions & Hours of Operation. Updated: Sep 1, 2021 / 02:25 PM CDT (File/Getty) (File/Getty) Read Less 11. Choose Waste Management for reliable, responsible waste service. Construction site porta-, With our multi-disciplined list of services, cost effective prices, and expert management team we are sure to meet and exceed the expectations of our customers. The City of New Orleans Department ofSanitation coordinated with Richard's Disposal (RDI) to bring supplemental equipment and resources into Service Areas 1 and 4 from New Orleans contractors along with RDI resources from Baton Rouge, Louisiana and Jackson, Mississippi. Composting is the process of breaking down organic material, such as food scraps and yard waste, into a rich soil amendment that can be used to improve the health of gardens and landscapes. The Jefferson Parish Council flirted with slashing its contract with Waste Connections in 2020, amid a tsunami of complaints from residents over missed pickups, which the firm blamed on the coronavirus pandemic. Hi! Place recyclables in a clear or blue transparent bag. RECYCLABLES WILL BE PICKED UP ON YOUR SECOND GARBAGE COLLECTION DAY OF THE WEEK. Empty and rinse all metal containers before recycling. NOLA 311is New Orleans primary source of local government information and non-emergency services. It's almost identical to the $24 per month residents in New Orleans pay -- though that's for once-a-week pick-up. Jefferson Parish selects new garbage hauler. Phone: 985-282-4273. 834 S. Clearview ParkwayJefferson, LA 70123Phone: (504) 731-4612E-mail: JPEnvironmental@jeffparish.net, Metairie400 David Drive (between Airline Drive and W. Metairie Ave.), Marrero6440 Lapalco Blvd. New Orleans faced its latest issue with garbage collection last week, when another contractor, Richards Disposal Inc., fell behind schedule, causing complaints of missed pickups to pile up. From Business: Junk King Jefferson Parish is the eco-friendly, fast, touchless junk removal solution in Jefferson Parish, LA for all of your personal or commercial junk removal. If you want to learn more about the QRP, you can sign up by visiting laarng.org/qrp. Email Blake Paterson at bpaterson@theadvocate.com and follow him on Twitter @blakepater, Households and small businesses in unincorporated Jefferson Parish and Jean Lafitte will see their garbage bills go up in 2024, though how muc. Garbage hauling contracts are among the most expensivedeals offered by local governments to private companies. She very pati, been waiting 3 weeks for my garbage to be picked upcalled 3 times a day being promised a truck coming outstill no truck still no garbage pick up, Waste Cost Solutions is a waste management one-stop shop, providing all inclusive, sustainable disposal solutions to some of our countrys leading businesses and industries. As a result, these simple guidelines are being followed to help reduce the amount of recyclable materials in the trash. We aim to connect with others and blossom into a thriving community. Until recent years, the prospect of River Birch winning a major parish contract might have seemed unlikely. December 13, 2022 | From City of New Orleans. Im Michelle and I have an absolute love for gardening. Any additional Carts purchased by a Service Units shall become the property of the Service Unit unless said Cart is a replacement of a lost or stolen cart, with a police report, in which case, the Cart becomes the property of the Parish. i called on a saturday and was able to set up a roll off to be delivered on the same day. Disabled residents must apply to the Department of Environmental Affairs to qualify and facilitate the service. Cantrells administration said it was negotiating a get well package for Richards to help it deal with higher labor cost and dispatched Waste Pro and IV Waste into its territory to help with pick-up. Large bulky waste items such as furniture and large appliances that cannot fit in the cart will continue to be collected from residential units only on your scheduled large bulky waste collection day. River Birch Renewable Energy received the highest combined score of the three proposals. You have permission to edit this article. 2023 Jefferson Parish, LA. In 2009, Heebe and Ward convinced the parish that it could save money by handing over the landfillcontract held by Waste Management to River Birch. The carts will hold the equivalent of 3 standard trash cans and can hold up to 200 pounds of household garbage. Households and small businesses in unincorporated Jefferson Parish and Jean Lafitte will see their garbage bills go up in 2024, though how much is yet to be determined. Household garbage placed in the cart will be picked up twice each week. The hours of operation are Tuesday through Sunday 9:00 a.m. until 5:30 p.m.. For daylight savings time the hours of operations start and end an hour later. Jefferson Parish calls thenew system one of the most efficient systems in use today. Garbage collection has resumed for bags of household waste collected by Tipper Carts issued by Jefferson Parish. KENNER (WVUE) - In a one-hour and 24-minute-long deposition, a powerful behind-the-scenes politico in Jefferson Parish refused to answer questions. Channel Stevenson operates a River Birch Renewable Energy truck emptying trash cans in Avondale on Wednesday, February 8, 2023. The Parish Council is currently looking into options for recycling, but nothing has been set in stone yet. Leave an email address and we'll do our best to respond! River Birch also plans to embed a liaison within the parishs Department of Environmental Services and hire customer service representatives to handle Jefferson Parish inquiries. Serving the. The same year, the parish began diverting residential and commercial garbage to River Birchs facility after intense rainfall that summer rendered the parish landfill incapable of collecting waste. $14.50 per residential household unit. If you move from the location, the cart must stay. Please emailinfo@rbre-la.comor call during regular business hours. 10. The city of Kenner, meanwhile, is in negotiations with its hauler, IV Waste, over contractual language and unpaid invoices. Service improved after Waste Connections hired River Birch as its west bank subcontractor. Jefferson Parish: 504-867-2730 Fax: 985-882-1340. Email notifications are only sent once a day, and only if there are new matching items. 2023 Jefferson Parish, LA. In the areas outside the French Quarter and Downtown Development District, the City provides one free 64-gallon blueRecycling Roll Cart per eligible unit. Here's how much more it will cost residents. With one of its largest contracts on the line, the Jefferson Parish Council on Wednesday selected River Birch Renewable Energy LLC to take over twice-a-week curbside garbage collection for. Reduce your reliance on the landfill. All Rights Reserved. You will be assigned a different number once 311 has completed your application. In 2020,River Birch began handling garbage collections on the parishs west bank as a subcontractor. Here's how much more it will cost residents. If you do not have a cart, call 311 (504 539-3266) or visit nola311.org to register for the curbside recycling program. There is no curbside pick-up recycling of the following items. The Parish also offers a pick-up service for recycling bin customers. Garbage: Jefferson Parish provides for the collection of containerized household garbage twice per week. Commercial Trash Cans in Jefferson Parish on YP. Bordelon said details like holiday schedules and limits on bulk collections will be ironed out during contract negotiations. Distribution of the larger carts began Monday and continues through mid-September in areas served by Progressive Waste Solutions of Louisiana. As one of Louisiana's largest trash and recycling service partners, we pride ourselves on customer service and environmental stewardship. Email notifications are only sent once a day, and only if there are new matching items. Submit request online (Photo by Brett Duke, NOLA.com | The Times-Picayune | The New Orleans Advocate), A River Birch Renewable Energy truck is seen emptying trash cans in Avondale on Wednesday, February 8, 2023. It is also responsible for ensuringcompliance of local, state, and federal regulations for solid waste collection and disposal for the City of New Orleans. The contractscan cause serious headaches for political leaders if service falters and garbage starts to pile up. IV Waste offers the best customer service, competitive prices, and cleanest trucks in the city, with container sizes to suit any business. If you are having difficulty locating your garbage can, call 311. Green 18-gallon bottles are required to store recyclable materials. Since 2016 we have been the premier provider of commercial waste solutions in the greater New Orleans area. Among the vendors vying for the contract, River Birch offered the lowest price, though its proposal received a lower technical score than Texas-based FCC Environmental Services. Mayor's Office of Housing Policy and Community Development to Host Community-Based Entergy Assistance Events, NOPD Seeking Suspect, Person of Interest Wanted in Seventh District Aggravated Burglary, Board of Zoning Adjustments May 1 Meeting Updates, NOPD Arrests Juvenile Suspects in String of Third District Incidents, View the Household Items Recycling Drop-Off Calendar, which includes Household Hazardous Waste Day and Shred Days, Traffic Signals/Signs/Striping/Streetlights, Plastics # 1-2: bottles jars, jugs, soda/water bottles, and milk/juice/shampoo/detergent containers. Municipality. We'll pick up a variety of container sizes from 30 gallons to 105 gallons. August 16, 2022 | From City of New Orleans. The LAARNG formed the QRP in collaboration with the Jefferson Parish Solid Waste Management District, as well as the Lafourche Parish Solid Waste Management District. Kenner, Westwego, Harahan, Gretna and Grand Isle all have trash hauling agreements separate from Jefferson Parish government. Parish Council member Marion Edwards said River Birch has been incredibly responsive on the west bank, and asked Bordelon whether the firm could handle a contract that includes the east bank. "As theyre driving, stuff is just flying out, Parish President Cynthia Lee Sheng said. View the Household Items Recycling Drop-Off Calendar, which includes Household Hazardous Waste Day and Shred Days. Residents are asked to begin using the new carts immediately upon receipt. With services like bulk waste collection factored in, River Birchs proposal would cost the parish around $36.9 million each year, though that figure isnt carved in stone. Jefferson Parish is using cameras to catch violators, No opposition: Mayor, town council cruise to easy reelections in Jean Lafitte. Were passionate gardeners and share that passion with our audience. All bins should be 18-gallon, blue, and have the recycling logo imprinted. RECYCLING IN PLASTIC BAGS CANNOT BE RECYCLED. MondaySaturday They have also created a new Recycling Rewards program that offers residents a discount on their trash service for participating in recycling. Fax:985-882-1340, Lafourche Parish: 985-282-4273 Other questions:subscriberservices@theadvocate.com. Jefferson Parish residents can participate in composting by using backyard compost bins, joining a community composting program, or even starting their own small-scale composting operation. Recycling facilities at the LAARNG are open every day from 8 a.m. to 4 p.m., on Fridays and Saturdays, and from 8 a.m. to 2 p.m. on Sundays. If you have glass, aluminum, or plastic in your blue recycling cart or blue recycling bin, dispose of it. There is an additional charge for these items and a quote can be provided over the phone at the time of your call. 311 agents will log the missed collection and send a ticket to the collection company to address. Ad 1. Some pickup days are changing in November. Email Blake Paterson at bpaterson@theadvocate.com and follow him on Twitter @blakepater, Jefferson Parish is sending its garbagehauler back into River Ridge and other neighborhoods to pick up discarded Christmas trees after reside, With one of its largest contracts on the line, the Jefferson Parish Council on Wednesday selected River Birch Renewable Energy LLC to take ove, Deal ends one garbage-related legal battle just as another, with IV Waste, is getting started, Households and small businesses in unincorporated Jefferson Parish and Jean Lafitte will see their garbage bill increase to $50.40 every two m. May 1, 2023 FOR IMMEDIATE RELEASE. River Birch ended up buying the plant that collects the gas generated by the parish's landfill, which it would clean and then sell, and was then given a contract to repair the dilapidated system that fed it. Access open City data via download or API. Our residential trash services include: Home. Homeowners Association. Bulky waste collection is not provided to small business units. What time does my trash need to be out at the curb? Access open City data via download or API. . The information here should never serve as a substitue for agricultural advice. The Jefferson Parish Council is expected to extend its landfill management contract with River Birch LLC through 2037, part of a sweeping new . Avondale, La 70094, St. Charles Parish Designed by Elegant Themes | Powered by WordPress, Dont Let Bambi Ruin Your Garden: Protecting Your Carrots, Drip System Hydroponics: The Efficient Way To Grow Plants, Does The Skippy Filter Work For Turtle Ponds, 3 Ways To Keep Your Potting Soil Nutrient-Rich, The Best Places To Put Monitoring Modules In Your Sprinkler System, Leaf Compost Excellent Source Of Organic Matter And Nutrients, Over Time You Can Transplant It To A Larger Pot Or Into The Ground. Leave an email address and we'll do our best to respond! (561) 417-0415 Serving the Jefferson Parish area. Services in the Metairie, Louisiana Area Waste Management has many services available in your neighborhood and throughout most of the Metairie, Louisiana area. If your garbage can is missing or damaged, please call the Solid Waste Department at 504-736-6300 to schedule a replacement. PLEASE CALL 504-731-4614 or 1-877-747-4374 REPORT A MISSED PICKUP DEAD ANIMAL REMOVAL CART REPAIR DELIVER ADDITIONAL RECYCLE BINS PURCHASE ADDITIONAL CARTS PLEASE CALL 504-731-4612 REQUEST NEW GARBAGE SERVICE (residential/commercial new account) QUESTION ABOUT YOUR BILL Any additional carts, above the one cart provided initially, may be purchased by calling PWSLA at 1-877-747-4374. (Photo by David Grunfeld, NOLA.com, The Times-Picayune | The New Orleans Advocate). Submit request online Our sustainability service, Licensed & Fully Insured Locally Owned & Operated. View spatial City data including the popular Property Viewer and Streetwise. Items such as home furnishings, mattresses, carpet and appliances may require special handling and/or advance notice. If your garbage can is missing or damaged, please call the Solid Waste Department at 504-736-6300 to schedule a replacement. This sticker will help our crews see which carts are for recycling versus trash, making it faster and safer for them to collect your items. The price was unbeatable! Turn around was great and the suggested size was perfect. Do you plan to apply for a Non-Commercial Short Term Rental Permit in July? Waste Pro of Louisiana received the lowest technical score and also had the costliest proposal. The contract would represent a milestone in the return and rehabilitation of River Birch in Jefferson Parish, a years-long process that goes back to 2009, when its $160 million landfill contract with the parish imploded and took the administration of former Parish President Aaron Broussard with it. Jefferson Parish Area. Garbage collection services are provided to residences and small businesses with active water meters that are being billed for garbage collection. Metairie is not a very safe community in America. The Department of Sanitation directs all activities related to garbage collection, disposal, recycling, and street cleaning, including registration of new garbage and recycling cans. Jefferson Parish has a long tradition of supporting environmental efforts and protecting the natural beauty of the area. "Shortly after Hurricane Ida left devastating . Thats up from the current every-other-month rate of $39.77 the parish negotiated a decade ago with Texas-based Waste Connections. Landscape debris or yard waste collection is offered in many of the communities we service. Vacant lots do not pay garbage fees; therefore, garbage/trash in front of vacant lots will not be collected. As stated above, the curbside recycling just picked up on my street 10:10am 1/1/19. Laws governing the City of New Orleans: Home Rule Charter, Code of Ordinances and the Comprehensive Zoning Ordinance. I am a DIY person pulling up carpet from my house. Parish officials met on . View online City tools and other City websites. Equitable Business Opportunities (EBO) Program, Community Assets and Investment, Office of, Homeland Security & Emergency Preparedness, New Orleans Office of, Information Technology and Innovation, Office of, Municipal and Traffic Court of New Orleans, Neighborhood Engagement, Mayor's Office of, New Orleans Municipal Employees Retirement System, New Orleans Recreation Development Commission (NORD), Public Library, New Orleans (Main Branch), NOPD Investigating Traffic Fatality in Seventh District, NOPD Searching for Fourth District Business Burglary Suspect, MAYOR CANTRELL ISSUES STATEMENT ON LAST NIGHTS VIOLENCE, Short Term Rental Lottery Draft Rules and Regulations. Because of Hurricane Ida recovery efforts, curbside recycling in unincorporated Jefferson Parish and the Town of Jean Lafitte has been suspended for three months. Its lead by Michelle and her team who are also passionate gardeners. In 2020, for instance, numerous Jefferson Parish residents complained about missed pickups and, faced with the council possibly slashing its contract, Waste Connections brought in River Birch as a subcontractor to help with its pickups. Services. They can also be fraught with headaches for elected officials. Jefferson Parish trash and debris collection What you need to know Posted: Sep 1, 2021 / 02:25 PM CDT. The monthly fee for the combined semi-automated garbage and recycling curbside collection services is $15.61 per unit per month, which will be a direct pass-through charge on the water bill. Yes, typically all trash must be bagged and placed inside your approved garbage receptacle. Recycling materials can only be placed in the blue recycling cart or blue recycling bin. If you have unlimited recycling collection days, you can put out as many bags of recycling as you want, as long as they are in transparent or clear blue bags. But within several months, the deal fell apart before the contract could even take effect, when Tim Whitmer, a top aide to Broussard who handled the negotiations with River Birch, resigned under scrutiny over the deal in early 2010. In Jefferson Parish, the parish government is responsible for debris pickup. ), MeadowbrookWall Boulevard in Gretna (one block south of Lapalco). The recycling bin is available for all types of recyclables, including glass, plastic, aluminum, and cardboard. Cart delivery will be phased in, on an area-by-area basis. trainee personal assistant. Quality Waste Solutions. Flatten corrugated boxes and place in bin or on ground next to bin. On certain dates,citizens can shred personal and/or sensitive paper goods up to 50 pounds per person This is a free community service offered in partnership with Iron Mountain. The price was great, and the service was excellent. Recycling containers should be delivered within four weeks of request. by Michelle Whyte | Jan 22, 2023 | Composting. In addition to the upgraded tipper cart service, services include once/week bulky waste collection and the operation of four (4) Parish Trash Drop-off Sites, providing one of the most comprehensive solid waste service contracts in the region. Due to Hurricane Ida recovery efforts, curbside recycling will return to unincorporated Jefferson Parish and the Town of Jean Lafitte on Monday, December 6, 2021. As of June 8th, Jefferson Parish has updated their recycling guidelines to include additional items such as plastic containers numbered 1-7, aluminum cans, and glass bottles and jars. Gardening Leave was created to help gardeners experienced and inexperienced with everyday issues. Households and small businesses in unincorporated Jefferson Parish and Jean Lafitte will see their garbage bill increase to $50.40 every two m. After a major storm, residents should place their debris on the curb in front of their homes, and the parish will send a truck to pick it up. Called again on last monday amd spoke with Trinice Ricks. Last September, the Parish Council voted to extend that management contract through 2037 and agreed to let River Birch merge day-to-day operations at the parish dump with its own privately owned landfill next door. or dial 311 or (504) 539-3266. St. Charles Parish: 985-649-1180. Any home requesting additional carts or cart replacement, without a valid police report, shall be charged thewholesale cost plus a 15% shipping and handling fee.