Pay Bill, See Offers with My Verizon Fios Login Use your My Verizon login to review and pay your bill, sign-in to pay your bill automatically, and see the latest upgrade offers and deals. Payment not taken yet. You can't have more than one pending order on your account at a time. Cookie Notice If you have multi-device protection on your account, it will continue to be billed. If you or a family member are eligible under either the Servicemembers Civil Relief Act or certain state laws and have received military deployment orders for a period of not less than 90 days to a location that is outside our coverage area, you may ask us to terminate your contract for service and hold your mobile number. You might want to temporarily suspend your mobile number for up to 90 days to prevent unauthorized usage and charges on your account while traveling, during an illness, or for other reasons. They deliver free, usually the next day. And guess what?!! But WHY DOES NO ONE HAVE THE AUTHORITY TO CORRECT THE PROBLEM?! I was wondering why I had not received notification that the phone had shipped. But on my confirmation email it had that stated on there? No matter the case, Verizon makes it easy to temporarily suspend your service and then get it turned back on later. She called back a few hours later and we stayed on the phone another 3 hours to complete a new order. Your service can be suspended between 30 days to 9 months. I am spending my 3rd hour with them - same message "Max order read attempt reached." I was getting the same processing message for over a week on that one. If your device is lost or stolen, you may ask that your mobile number be temporarily suspended from service for up to 30 days to prevent unauthorized usage and charges on your account. Now, I get the same response a BC1040 gets "Max Order Read Attempt Reached"I was on the phone again today for OVER 2 HOURS! Called Verizon, was told I can just cancel and re-order. This has happened to me before. Thank you. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 4/28/23 and 5/17/23. But I do know that some orders got pushed back further due to not as much product coming in as expected. The app keeps telling me to "take action": "To process your order, we need you to take action. Review the order info then tap View details to view delivery info. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 4/28/23 and 5/17/23. Troubleshoot your online order shipment from Verizon Expand All What should I do if I don't get my order by the expected delivery date? How do I search for my orders? I have never had to worry about a wait getting somebody to pick up the line. Theres no need to stress about bumps and hiccups when it comes to your Verizon account. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you dont reconnect your service by the 30th day, the mobile number will automatically disconnect and you will lose the mobile number. calling 8am sharp haha!! Click Orders, then click View order status. Scan this QR code to download the app now. Wondering if anyone knows what if anything I can do on my own tonight. If you have multi-device protection on your account and the mobile number is disconnected, multi-device protection will be removed if the mobile numbers with eligible devices on your account falls below 3. Extend your session by clicking OK below. You must wait until the pending order is completed or you can remove (cancel) it. 1 While suspended, your mobile number will not be able to make or receive calls or access the Verizon wireless data network. I called right away when I found out and told the rep If it will affect me getting a later date she said no and I was wary but to my surprise she was right phone still came on the 21:). I went to My Verizon and the order isn't even showing as a recent order. It still says on hold after doing all that. Or, if you dont need us to hold your mobile number for you, you can disconnect your service immediately without paying an early termination fee. So instead of taking up even more space on this board, with what happened Sunday, Monday, Tuesday, and yet again today, let me just say that VERIZON HAS A PROBLEM AND ABSOLUTELY NO ONE SEEMS TO BE ABLE TO CORRECT IT. Will it take longer to get to me now? Get up to $500 when you, Learn more by checking out our suspension service FAQs, How to make changes to your family mobile plan, How to minimize and avoid roaming charges, Whats the difference between wifi data and cellular data. You can also access your account with the My Verizon Mobile app. Sign-in to My Verizon Fios today! He sent a link and I entered pmt info again. {"output":{"lastNameCheckEnabled":"true","reCaptchaEnabled":"true","signInUrl":"https://secure.verizon.com/vzauth/UI/Login?realm=vzw&goto=https://myvpostpay.verizon.com/ui/hub/ao/myorders","captchaUrl":"/od/cust/orderStatus/validateCaptcha","reCaptchaSiteKey":"6Ld_ooYUAAAAAPYEv1mFjvuJfVFKNBH6bd9WpB6P","tradeInStatusUrl":"https://www.trade-in.vzw.com/status.php5","orderStatusUrl":"/od/cust/orderStatus","reCaptchaJS":"https://www.google.com/recaptcha/api.js?onload=recaptchaOnloadCallback&render=explicit","zipCodeCheckEnabled":"true","rebateStatusUrl":"https://www.yourwirelessrebatecenter.com/promocenter/verizonwireless/"},"errorMap":null,"apiErrorMap":null,"statusMessage":"SUCCESS","statusCode":"00"}. We do not hold mobile numbers for non-voice devices (e.g. At this point don't think my phone is shipping by 10/22. Follow us on Twitter @VZWSupport, Have a phone you love? Note: Only an Account Owner or Account Manager can request that a pending order be removed. You can't have more than one pending order on your account at a time. I had to redo an order initially because my order was cancelled; because of not accepting terms and conditions in time. Sometimes customers need to temporarily stop their Verizon wireless service at some point. After I click the link in the email Verizon sent me, it shows T&C not required for this account, called Verizon again and told me I should be fine, now my order is not moving anywhere. I gave it from Wednesday night until Monday morning. For example, if you have a two-year agreement, and you suspend your service for 9 months, the 9 months does not count toward the two-year period. and our How do I get my In-Store Pickup? Please sign in again to continue. How do I check the status of an order? Will it take longer to get to me now? We offer three suspension types: Lost or Stolen Military Deployment Vacation or Other Reason The amount of time your line can be suspended and how you'll be billed during the suspension is different for each type. Ridiculous. I apologize for the delay with your order. Subject to eligibility.Details Free 2-Day Shipping Free Express Pickup Select a store Same Day Delivery Overview iPhone 13 Order on hold and action required, but terms and conditions not required. I ordered a 13 and upgraded my service on Oct 11 (a promotion was in place at this time that I wanted to use). To start the claim process, visit phoneclaim.com/verizon. If those rates are normally lower, youll continue to pay that lower price as your rate. The only change you can make on a suspended account is to change the restore service date. About Verizon store pickups Expand All If you'll be out of town anywhere from 30 days to 9 months, no need to cancel. Before your 30 days are up, you must reconnect service to the mobile number using the same device or a replacement device. I only had 215 and spent all of my money on my phone. You can't complete additional orders while you have a pending order on your account. Archived post. The only thing we could think of is that I hadn't bought a phone through Verizon for many years (probably at least 10). and they have no idea what it is and how to deal with it. Was wondering if the issue is that I have my credit reporting services locked - but I've been a Verizon customer for decades so doubt that's the reason. And when I did the reorder they did not add any trade-ins. Have a phone you love? I manually entered in the Order Number and Last Name and after 2 days the status still shows as process pending, check back tomorrow? Normally (barring and shipping delays, ect) you should see your phone in 3-5 business days unless you had paid for expedited shipping. Yes, there is a one-time charge for this service. However, whenever I click on the "take action" link, it sends me to a page that says: "TypeError: Cannot read properties of undefined (reading 'protocol')". Yes, monthly billing will continue for certain charges and taxes. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. During the suspension, you wont be charged for voice, data or feature subscriptions. They just need to confirm your security deposito 0 Likes Reply Re: Iphone order put on hold!? While suspended, your mobile number will not be able to make or receive calls or access the Verizon wireless data network. Verizon's iPhone 14 and iPhone 14 Plus units will ship out in two days no matter which color you pick. When I tried contacting a live chat agent, nothing could be done either. I already see the sales tax charged on my card, and I have also changed the card on file and enrolled in autopayment just in case. thanks haha made my night a little beetter. This service may not be available in all areas. I'm with you nsaquib96, no trust that they care enough about their customers to get this resolved. Verizon's New Test Drive Lets You Sample Its Network for Free for 30 Days cnet 121 107 r/verizon Join 23 days ago Verizon Is Raising Fees on Connected Hotspots, Laptops and Tablets in December cnet 112 77 r/verizon Join 20 days ago PSA: You can now trial each nationwide carrier for free 115 33 r/tmobile Join 1 mo. Note: Only an Account Owner or Account Manager can request that a pending order be removed. To hold your mobile number, we make your mobile number inactive by suspending service to it for a maximum of up to 3 years and 90 days. Possible could still deliver tomorrow since it is a preorder and never actually know when the shipment is coming in from overseas. Get up to $500 when you. If you've already taken this step, check your email for updates.". Media Center) associated with the suspended mobile number, they will continue to appear on your bill. If you have multi-device protection on your account, it will continue to be billed. Make or receive calls or text messages on the Verizon mobile network, or Access the Verizon mobile data network. calling 8am sharp haha!. And another thing I noticed is that the agents have an itch for reordering. The app keeps telling me to "take action": "To process your order, we need you to take action. Due to inactivity, your session will end in approximately 2 minutes. Customer service is closed. The funny thing is how does a company like Verizon which provides wireless and internet services not have the proper software to handle all payments and verifications properly. Oct 13, 2010 654 41 28 Jul 6, 2012 #1 I placed my order back on 6/7, everything was showing as going fine with my order but I just received (within the last hour) an email "Your Order is on. Once an order is complete, well send a receipt or order confirmation via email or text message. Tap View orders . This is to ensure you are getting the products and services at the price you agreed to. Welcome to /r/Verizon! mobile hotspot device, tablet, etc.). But, keep in mind, if you have monthly device payment charges or any recurring subscription charges (e.g. It can help you save money and allows you to keep your telephone number. Accessibility Resource CenterSkip to main content PersonalBusiness Stores Espa ol ShopShopShop Close Shop I asked them to re-run my card again, and they said it was declined a second time. Tap Bill . May require scrolling down. You can view a copy of your confirmation in your My Verizon account or on theMy Fios app. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 4/28/23 and 5/17/23. Note:You will continue to be billed monthly for some services, as well as any applicable taxes or surcharges during your suspension. I already see the sales tax charged on my card, and I have also changed the card on file and enrolled in autopayment just in case. Go to the Pending account changes page in My Verizon to remove or cancel an order. Excludes Verizon Prepaid plans.
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