The food was amazing and the service and staff were outstanding. Katie and the staff an Union Station helped make our day perfect!! When in St. Louis this hotel is great choice. Experience the French Quarter charm of the Omni Royal Orleans, a Renaissance Revival-style stunner. The Hilton Honors Program gave me some extra points for the miscommunication. But the plus side is that you know you're safe and no randoms off the street are wandering the halls. Great location and unique place to stay. Cookies & Privacy Policy| The food was delicious which is saying a lot when you serve 260 people at the same time. St Louis Union Stations Hotel Rooms. Everything from the planning to the execution was perfect. Even viewing it through a phone, I was completely blown away. charbroiled to your liking, served open face I think the only thing that was kind of a hassle was when some of our guests checking into their rooms, they were told they had to put a $150 deposit on the room and most guests were not expecting that. Except the buffet options consisted of what appeared to be powdered eggs, bacon, sausage links, and potatoes. All of our guests had a wonderful time due to Katie and her staff's dedication to detail, we are still getting many compliments! I agree (though I may be a bit bias! Find shortcuts to meeting rooms as its a large facility. Union 30, our signature restaurant, derives its name from the landmark Union Trust building and the 30th numerical spot on the citys Historic Register listing. Every single member of the Union Station staff treated us and our guests with the utmost respect. Discover special accommodations for pets and these companions can relax in style. The guy working on reception was very underwhelming but the females on reception that I interacted with during my stay were very helpful but short of smiles. Food was good and price was as expected. Not only is this a historic venue but we had an absolute blast at our reception and it was the best venue. The night of the reception, everything went as planned it was the perfect Venue. The planner we worked with there, Katie McClos Katie and everyone working for Union Station events were amazing! The hotel is in a unique old train station. Was here on business and I was happy with my choice. Several of our suites offer exclusive access on the historical side of the building and are individually railroad themed. As a bride and groom, we actually got to enjoy our wedd We had our dream wedding in Grand Hall at St. Louis Union Station. d go on and on. See more questions & answers about this hotel from the Tripadvisor community. The food was amazing! Must be booked two days prior to arrival and subject to availability. Katie M is one of the kindest and most supportive vendor relationships you will have throughout your wedding planning process. We feel wholeheartedly fortunate to have booked Union Station for our special day and we highly recommend this venue to others! The food served first was ice cold when they served the final four people. Chicken Fried Steak The beauty and history of Union Station speaks for it self, if We had our reception at Union Station on June 15,2019, and everything was absolutely perfect!! Katie was phenomenal to work with; she was flexible, accommodating, professional, and downright polite. Sauteed Tilapia St. Louis Union Station Hotel 3. Katie was wonderful to work with. The staff are professional, organized, friendly and helpful. She and her team really out us first the whole time and made our day truly ours. The light show was magical! Lol. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Try one of our enticing appetizers, indulge in a scrumptious main course, or enjoy a sip of fine wine - the choice is yours. Superior Room Comfortable accommodations furnished with one king- or two queen-size beds, Superior Rooms allow guests to spread out and watch movies on the 37-inch television, surf the web with wireless Internet access, or catch up on business at the large work area with ergonomic chair. No items have been recovered from the reception. Union Station delivered on that dream! My sister cant walk far and we had a wheelchair, so we loaded it up and she walked. . announced as Mr. and Mrs. to a spectacular light show of fireworks on the ceiling before sitting down to a customized menu created by our Chef. Im a diamond member of Hilton but wasnt welcomed as such, had to ask to have a card to get admission to the executive lounge but was pretty much a waste of time anyway. St. Louis Union Station Hotel, Curio Collection by Hilton, Fairfield Inn & Suites by Marriott St. Louis Downtown, Pear Tree Inn St. Louis Near Union Station. Do not disappoint yourself book at Union Station :). Featuring an on-site restaurant and full service spa . We cancelled the pancakes, paid our bill, and went to find the youngest breakfast elsewhere our waitress was nice enough, but clearly busy and portrayed the image of being understaffed.More. Within sweeping archways, fresco and gold leaf detailing, mosaics and glass windows, you'll find the St. Louis Union Station Hotel, Curio Collection by Hilton. Jennifer made the event easy to plan and completely stress free. Enjoy. and was always willing to meet with me if needed. He helped me with my luggage and was kind and helpful and funny! a tender boneless chicken breast topped with lettuce & tomato, served on a kaiser roll Yes, it is 0.5 miles away from the center of Saint Louis. While Katie is really the gem of Union Station, other aspects were pretty great too. Myself and the Union Station team are so excited that we go to share in your beautiful day! We went into the Union Station and found it empty - ready for immediate seating. Onion Rings Good availability and great rates. It didn't come with any special amenities. Jackie and the entire staff at Union Station Hotel went well above and beyond and made our experience one of the best I've ever had! The food was delicious, the service impeccable with every staff person so friendly and helpful from the porter to the wedding assistant. My fish tasted like they had peeled the breading off a Filet O Fish. My groom and I had all three meals between us and thought the sea bass was the absolute best! aced, we tried to find it using the security cameras but were not able to discover where it went. silverware. The food was delicious. Thank you so much! DESSERTS Featuring a deluxe room with 4 tickets to the St. Louis Aquarium at Union Station. Food was good as was the service. ight show. We are so happy we chose Union Station for our big day. person was NOT acceptable for provisions offered. The light show on the ceiling is jaw-dropping and brings the entire room to a standstill. I had some great night sleeps! T We had our daughter's wedding reception in the Grand Hall on 5/12/18. two pork chops served with gravy ged every piece of our special day, right down to the last detail (including putting my dancing shoes under my chair at the head table, so I could change immediately). The sales staff was very helpful during planning and was extremely responsive to all of my questions! id she would. The wedding coordinator, Jennifer, was amazing, calm, and so quick to respond to millions of emails from me making sure everything would be perfect. 201 S 20th St, Saint Louis, MO 63103-2222. From bell hop to wedding coordinator to wait staff everyone was so accommodating and friendly. $9.49 While the setting is lovely, the food was meh, and the prices were high. beer battered fillets deep fried, served with french fries In addition to the professionalism and organization, the venue is stunning. shop are also on site. Yes, guests have access to a pool and a fitness center during their stay. There was no pushback or anything. She rolled with all of our crazy Let me start by praising Jaci Spindler, who brought our wedding reception to life. We felt 100% confident that our wedding would be seamless because we had Jaci by our s We fell in love with this venue from the beginning and throughout the entire planning process Union Station works like a well oiled machine worked so seamlessly. Note: your question will be posted publicly on the Questions & Answers page. The guy working on reception was very underwhelming but the females on reception that I interacted with during my stay were very helpful but short of smiles.Best part of staying here was the location and the friendliness and beauty of the servers working in the bar. It was such a stress free switch. I honestly would reccommend this location to anyone! It was absolutely fabulous! $8.99 3.9 (1,745) . Ironing facilities are also included. I am so sorry to hear about the issues you and your guest experienced with the hotel check in. Review. How is The Station Grille - Union Station a DoubleTree by Hilton rated? The manager scrambled to set out the most spartan table settings imaginable. CAESAR SALAD They have truly excellent chefs. St. Louis Union Station Hotel, Curio Collection by Hilton is located at 1820 Market Street in Downtown, 0.5 miles from the center of St. Louis. I cannot say enough wonderful things about her and our experience with Union Station. She is very full service leading up to and day of the reception. This was a great discovery. She calmly answered all our questions and helped us with some last minute changes the week of the wedding. for us! Are there any historical sites close to St. Louis Union Station Hotel, Curio Collection by Hilton? The Venu itself is breathtakingly beautiful and the light show was th My daughter's wedding reception was in the Grand Ballroom of Union Station on June 17, 2017. t "know". The only complaint I had was that we would have had to pay an extra fee if we wanted to take any professional pictures there. Poor showing for thehotel.More. We ate breakfast in the executive lounge and the breakfast staff were very friendly and accommodating. Early, easy pedestrian access to local attractions. ft. Wouldnt recommend staying here, better places cheaper. Jennifer took care of EVERYTHING for us. #200 people. Lock in the lowest price from these sites. Professionalism: For the most part, the staff was professional throughout the planning process. The evening of the wedding, Katie was there, making sure everything went to plan, checking in with us throughout the night and went the extra mile when she saw my husband and I head out to the dance floor with our crystal glassware his parents gave us - seamlessly having my maid of honor trade out or glasses, cleaning our personal ones and keeping our family glassware safe. topped with homemade chili, cheddar cheese and chopped onions $3.29 The entire staff at Union Station was professional and friendly. Stayed for the Janet Jackson concert. I think I said "I would totally be friends with them!" When in St. Louis this hotel is great choice. The Moonrise Hotel 6. Thank you Union Station for making the weekend so special. I am not complaining about the cost though, I knew in advance it would not be cheap and thats fine. he added bonus was how delightful it was to work with Katie! It can be very difficult to serve that many people, but the hotel managed to make everyone happy. Other reception spaces my family has used will collect lost items found when breaking down and return them the next business day. Grand Hall is so breathtakingly beautiful and our guests were blown away. Avoid this restaurant. + Read more 7. Let the authentic Saint Louis flavors and aromas delight your senses as you savor every moment. Every single person we worked with - from the frequent conversations with Jaci & Katie, to the Front Desk staff, and the staff on the day-of - was incredibly friendly, helpful and polite. nd professional the dinner staff was, there were zero issues throughout the entire reception. Liver & Onions Enterprise Center is the closest landmark to St. Louis Union Station Hotel, Curio Collection by Hilton. Bbq Bacon Burger key, was very helpful and available during the entire process. Several bundled ticket and hotel packages are available providing savings up to 30% on select dates. This gorgeous venue and the excellent staff made for a beautiful and memorable wedding. Where is St. Louis Union Station Hotel, Curio Collection by Hilton located? $9.99 Walk to venue was easy and great. Every room was named after a train car. $3.29 $9.99 They were true professionals who were able to address and react to any of our We had our wedding at St. Louis Union Station last weekend and it was magical! ide. Breakfast, lunch, and dinner options available. The next trip could be twice as rewarding with the 2X Points Package when you book your stay at select Hilton Hotels & Resorts. by Loews - St. Louis 7. Caesar Salad My husband and I got a suite at a rate of $279 a night. Jaci and Katie were amazing to work with from the first meeting, all the way to the end of the night, and went above and beyond to make the day thing but the best for us!! Our Guests from out of town said they never have attended a reception as spectacular as this. It truly was the best day ever!! Outside of all the beautiful backdrops this venue offers for photographs, the renovation and revitalization of Union Station offers beautiful, clean hotel rooms Katie & the team made our day ABSOLUTELY perfect! I would just like to say the entire staff at the Hotel is very friendly and professional. Abby was so easy to work with throughout the planning process! Next- the food!! Jaci is cool, calm, and collected. High prices. We couldnt agree more. They've got it covered. The food is amazing, the service is great, and the ballroom was gorgeous! If you choose this place, get the candied bacon! Love the addition of the large bottles of shampoo, etc., great when staying for the week.. lots to do, lots to see..and the Bellmen are the BEST!! Oven Baked Meatloaf Thank you again! l, the amazing food, and the light show. That creates a unique layout, but once you've figure out the lay of the land it's easy to navigate to your room, fitness room, etc. The night prior to the wedding, there was something wrong with the honeymoon suite we booked, and Katie helped us get upgraded to the Presidential Suite, which was absolutely perfect for the bridal party getting ready the morning of the wedding. Our AAA Four Diamond Hotel provides a truly elegant experience in the heart of a bustling metropolitan area. But most impor We just had our daughter and son-in-law's wedding reception at the Union Station DoubleTree Hotel. Enhance your familys experience by spending the night at the award winning St. Louis Union Station Hotel, a Curio Collection by Hilton . How thoughtful! Also, accessing the guest rooms is a bit tricky because the building is locked up pretty well. I had many family members who weren't on the list Everyone at Union Station was super accommodating. I could not have asked for a better venue than Union Station. I'm here to help". I would definitely recommend staying in the Historic section of the hotel. With a view of the famous Gateway Arch, Drury Plaza St. Louis provides a lot of reasons for people to book a room in them. Explore these historic hotels that are perfect for the whole family. So sorrybut no help. I couldn't have asked for a better night. Big Johns Giant Burger Use this rating to help choose your stay! Adjacent to St. Louis Union Station and less than 10 minutes' walk from the Scottrade Center, this hotel features guest rooms with free WiFi and flat-screen TVs. ce was a large part of that, however I hesitate to recommend it after my experience (see below). Also Available As A Wrap We highly recommend this venue for its beauty and character, but the outstanding food and personal service put it over the top! The venue and staff were over-the-top accommodating and perfect for my daughters wedding. Explore a wondrous display of plant- and flower-filled finery at these legendary places. And now, you can also enjoy the Family Fun Package at many of our locations throughout Europe, the Middle East, and Af. Jaci, the coordinator, is hands down a major reason why our day ran so smoothly. $11.99 Fresh fruit was good. Book St. Louis Union Station Hotel, Curio Collection by Hilton, Saint Louis on Tripadvisor: See 4,290 traveller reviews, 1,609 candid photos, and great deals for St. Louis Union Station Hotel, Curio Collection by Hilton, ranked #47 of 155 hotels in Saint Louis and rated 4 of 5 at Tripadvisor. However, the breakfast buffet was quite good. This was at 1:30. The entire space was so elegant and fit what our vision was perfectly. It's INCREDIBLE!! Service was fine. In my opinion, it is the crown jewel of St. Louis architecture and simply one-of-a-kind. The hotel is HUGE. Decent restaurants and an ice creamshop are also on site. rs now and loves what she does, we was incredible the day would not have gone as well if she wasn't there acting as our onsite planner and day of coordinator. $3.59 Opt for a suite with a courtyard view, concierge lounge access and added amenities. Receive for Free - Discover & Explore eNewsletter monthly with advance notice of special offers, packages, and insider savings from 10% - 30% off Best Available Rates at selected hotels. I still look back to that day in amazement how smooth and organized it all was. Experience a romantic getaway at a remarkable historic hotel. Reviews of St. Louis Union Station Hotel, Curio Collection by Hilton This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. AMAZING!!! Everywhere you look stuff is falling apart. My spouse's spare rib was tough. We did not have to worry about anything! When we were visiting possible venues around St. Louis we all agreed the Grand Hall was stunning. It has been nicely remodled and well kept. Both Jaci and Katie's enthusiasm and helpfulness made the planning process so much easier. It was an AMAZING experience. Cannot say enough good things about Union Station, Jaci & Katie, and the entire staff- Our wedding was amazing and everything we hoped it'd be! However, due to the items I've outlined above, I also believe it will end up being much more stressful than it needs to be. #6 of 154 hotels in Saint Louis. Also, the dinner itself was delicious! We thought we'd choose beef and salmon, but the Stuffed Chicken Breast with Artichoke, Boursin & Sun Dried Tomato Stuffing with Basil Pesto Cream was SO amazing we ended up going with that and the beef. No upgrade of room was offered. Which popular attractions are close to St. Louis Union Station Hotel, Curio Collection by Hilton? My vendor was extremely taken aback and quite frankly I am appalled this was tolerated. From a bride's perspective, Jaci (the event coordinator) is the BEST of the industry - she is truly fabulous. Best Soup & Salad Bar I would stay here again next time I'm in St.Louis! I couldn't recommend it enough!!! From the moment we checked in our things with Randy to the multiple wedding details executed perfectly by Ashley our venue wedding coordinator we could not have been We threw our wedding reception at Union Station and it really was as close to a perfect night as it could have been an absolutely magical evening. This was a great discovery. Our wedding event coordinator was easy to work with and always was there to answer questions. to at least 5 of my friends throughout the year. Every guest room boasts timeless dcor, a work area, 37-inch TV and spacious bathroom. We had 3 sets of towels for 4 people. These historic hotels offer an abundance of thrilling outdoor activities to enjoy. Our only complaint is that the acoustics in Grand Hall are sub-par and although we could hear speeches clearly from the head table, unfortunately many of our guests on the perimeter of the room said the speeches were hard to discern. It took almost twenty minutes to get our first cocktails. From our professional commitment to assist you throughout your planning to day-of onsite coordination, we vow to make this the best day of your life. We cancelled the pancakes, paid our bill, and went to find the youngest breakfast elsewhere our waitress was nice enough, but clearly busy and portrayed the image of being understaffed. The day of the event she had everything under control and it went so smoothly. Experience fun and flavor that delights all ages and appetites. The stunning architecture, fascinating lights shows, and straight up CLASS of the place wowed our guests. The costs of hosting an event here can be high, but you really get a lot of bang for your buck. We are grateful for Katie and the Union Station staff for helping us create our perfect wedding. J White. Those things were so special and unique to this venue that you cant find anywhere else. $7.79 marinated boneless chicken breast topped with grilled fresh fruit Along with all the aforementioned items, there are a whole litany of new features around the hotel, including a 250 foot Ferris wheel, restaurants, mini-golf, and a state-of-the-art aquarium. However, an amazing venue only becomes a 5-star review when customer service, catering and event planning are also exceptional. Union Station worked seamlessly with all of them. $2.99 $6.59 Terrible furniture and bed. I had zero stress at all on making sure they could serve something to accommodate everyone. golden brown chicken strips served with ranch dressing As the bride and groom, we stayed in Suite 522 which was beautifully decorated and had enough room for all the ladies to get ready the morning of. If you havent picked your venue yet, give Union Station a chance and book a tour with Katie! We waited literally 90 minutes between our 6:30 reservation and the arrival of our final entre. The breakfast was buffet style with all the usual hot and cold offering. Featuring beverages by Anheuser-Busch. Throughout the day there were so many beautiful spots to take pictures. We told her what we wanted and she ran with it. You can pick from any of several shows, pick the ambient color during dinner and the reception. Wish we could do it all over again! Walk the hallowed grounds on which both Union and Confederate soldiers marched and fought during this tumultuous period in history. The views are not perfect, but the inside of the hotel makes up for it with all the details. A downside is that parking is not included in the room rate, and there is no breakfast at the hotel. One can imagine the incredible impression the room created in 1894 on opening day. For apps, the candied bacon was DIVINE. 1894 Cafe - Located on the second floor of Union Station, this casual family-friendly caf will facilitate aquarium goers with a great bite and convenience. Read More. We agreed. We did have to wait a bit for someone to seat us. There is a minimum $$$ you must commit to to book the space (regardless of the sanctions because its in your contract). Stunning. Are you sure you want to delete this question? The architecture in the hotel is amazing which made the setting for the cocktail hour so gorgeous. Without a doubt St Louis Union Station Grand Hall is the most beautiful venue. Philly Cheesesteak Sandwich Seeing all your details come together was so magical! The entire staff went above and beyond to make our day special, ensuring that every detail we had wanted was executed. My parents also had their car's engine blown out by the valet but the hotel compensated them for the repairs. I was pleasantly surprised at how upscale the hotel was with such a reasonable cost. No upgrade of room was offered. You will fall head over heels in love!!! Our ceremony could not have been more perfect in the Gothic Corridor. Several guests at the reception commented that it was the best reception ever! The bartenders, the people at the lobby desk, the servers, the bell men, the valet people, and the hotel maids and security people all performed their jobs with excellence, kindness, and with smiles on their faces. Be announced as Mr. and Mrs. to a spectacular light show of fireworks on the ceiling before sitting down to a customized menu created by our Chef. All of the little details were flawlessly executed! Cookies & Privacy Policy| Overall, it was lacking throughout the majority of the planning process. Stay at our sister property down the street and Hit a Home Run with your family with one of our baseball ticket packages. Our Famous V& T Burger Share. They are served in a type of wine glass. Cole Slaw Nothing special but food was good. Jaci was our coordinator. White table cloths, cloth napkins, china, and steelsilverware. Grilled Halibut St. Louis Union Station Soda Fountain Step inside the home of the famous Freak Shakes to get a feast for your eyes and your stomach. The rooms are what I expected, old, but we booked it for the cool lobby. Every guest room boasts timeless dcor, a work area, 37-inch TV and spacious bathroom. Own or manage this property? Popular attractions St. Louis Union Station and Busch Stadium are located nearby. Discover the majesty of the countrys national parks through these historic hotels. St. Louis Union Station Hotel, Curio Collection by Hilton: Classy Reunion and Stay - Great service, food and room - See 4,282 traveller reviews, 1,607 candid photos, and great deals for St. Louis Union Station Hotel, Curio Collection by Hilton at Tripadvisor. She always replied to my (many) emails promptly and with attention to everything. Union Station was amazing, we had such a great time at our wedding! AV staff was very helpful and accommodating. 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