Let's make care better together. the service isn't performing as well as it should and we have told the service how it must improve. How to look regal by the experts the royals rely on:Tinned mackerel for youthful skin, walking through a Want better sleep? This service is regulated by the Care Quality Commission. The postcode to use for the Sat-Nav is SL6 0PQ. The whole thing.". The hospital was required to make improvements but was shut down, with an inquest later finding it failed to carry out frequent observations in response to Mia's threats to take her life. That was incredibly traumatic for me, after everything Id been through I had flashbacks., FEMAIL has spoken to girls who were patients at Huntercombe Hospital and their families. Alice, now 18 years old,says during that time she learned new ways to self-harm. At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports, searching for the history of care services. The Care Quality Commission (CQC) said it was inadequate in February but its operator has changed since then and it is now rated as requiring improvement. The practice is permitted under NHS guidelines, but Huntercombe reinserted the tube for every feed, which is against best practice, according to the Royal College of Psychiatrists. "When I used to be restrained people would hold me down for hours and hours. From the west, Huntercombe Hospital Maidenhead can be accessed via Bath Road (A4) from Maidenhead town centre. As well as not being believed, your life is inherently devalued., Leanne Patrick, a nurse specialising in gender-based violence, said: Predators are attracted to places where they can have power over vulnerable people, and its no surprise that we would find a greater concentration of assaults occurring in mental health settings than in the broader NHS. Windsor, I saw a child kneeing herself in the face. the service is performing well and meeting our expectations. No one's gonna get better in that environment. 0000080763 00000 n Providing our residents are well enough to attend we have an Ofsted registered school on-site allowing for continued learning. The physical injuries, the trauma and pain and suffering, and they were children. In a statement, Huntercombe Young People Ltd said: "We recognise that significant change was needed at our Maidenhead hospital and we have recently brought in a new leadership team to roll out an urgent action plan. "We, as parents, were reassured by staff that this was standard practice, although we have subsequently learned that restraint should only ever be used as a last resort, not as a routine procedure. 0000081167 00000 n It is now rated requires improvement after the Care Quality Commission found a number of improvements. Bonnies mum, Julie, was also horrified by what she saw. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding trailer <<696EBCE7E3184A3FB78C3D28D8149D8D>]/Prev 1053251/XRefStm 1690>> startxref 0 %%EOF 222 0 obj <>stream She blamed the care she received for the deterioration in her condition, describing how she was restrained. Is climate change killing Australian wine? She looked like shed been in a fight. When patients tried to get help from the nurses station, they were ignored. Taplow Manor School is a registered Independent Special School. Official information from NHS about The Huntercombe Hospital Maidenhead including contact details, directions, opening hours and service/treatment details Bonnie stopped communicating and would often walk out during their visits. A spokesperson said: Taplow Manor is the largest unit of its type in the country, and the number of incidents reflects that. She is one of a large group of teenagers, most of who don't know each other, Sky News has spoken to as part of an investigation with The Independent. She stayed for more than two years. The BBC is not responsible for the content of external sites. A spokesperson for Active Care group said the difficult decision to close the hospital was made after the Thames Valley Provider Collaborative stopped admissions to the hospitals acute and eating disorder wards on 23 March 2023. Our Tier 4 Child and Adolescent Mental Health Services (CAMHS) hospitals deliver specialist treatment to young people with severe or complex mental health conditions who need intensive inpatient treatment. The hospital was rated inadequate by the CQC following its most recent inspection in December 2020. As a 17 year old patient of the Maidenhead branch on the huntercombe group I have in the past few days gone through the trauma of the loss of a patient who was on my ward due to certain staff negligence, this negligence is enforced by management on a regular . She admits finding it hard to relax, and after our interview she goes for a drive with her father to clear her mind. Alice Sweeting was in the Maidenhead unit between 2020 and 2021. Neve continues: Any time a patient got angry, the staff simply used to drug us to sedate us. Instead she recalls: There were times I was banging my head against the wall, and although Im slight, Id have four men restraining me. Please use Chrome browser for a more accessible video player, "When I used to be restrained people would hold me down for hours and hours. 0000100735 00000 n Pioneering Care 24/7 Support Award-Winning Service Child and adolescent mental health care services. Huntercombe Hospital Maidenhead, in Berkshire, cares for children between the ages of 12 and 18. 0000003282 00000 n 0000012588 00000 n 0000096844 00000 n The hospital, based in Huntercombe Lane South, treats children and young people aged 12 to 18 who have been detained under the mental health act, who have eating disorders and who have other mental health conditions. Click here to view our latest report & rating. They all say they were failed by the care they received from a single provider - The Huntercombe Group, one of a number of independent providers the NHS uses to provide specialist in-patient care for children and young people. A mental health hospital for young people must still make improvements in several areas, inspectors have said. She describes returning to Huntercombe, where she worked on the psychiatric intensive ward, as a real full-circle moment. They were treated worse than animals.". She said: "When I look at that photo now it makes me really, really angry and just so desperately sad that a child can do that to themselves and that that can be allowed to happen. Huntercombe Lane South, Neve said that she doesn't blame the staff for what happened to her. 0000002025 00000 n Danae's father, Dave Rackliff, told Sky News: "As a parent of a child who has suffered from the abuses of Huntercombe, now Active Care Group, the closure of Taplow Manor is a step in the right direction for mental health care in this country. Active Care Group took over the Huntercombe Group Hospitals in 2021. Amber was 15 when she went into the Maidenhead unit with serious mental health problems. Until moving to my current unit, I began to believe that the way they dealt with me and my mental illness was right and what I deserved. They're the 'guilt-free' doughnuts with the same calories as a glass of milk - but are they any good? This website and associated newspapers adhere to the Independent Press Standards Organisation's Alice says: "How can anyone get better if that's the way the hospital treats people? Kate changes into 379 jacket from Alexa Chung's Barbour collection as she and Prince A royally BIG portrait! Active Care Group, which runs the hospital, confirmed it would close by the end of May, saying a decision by the NHS to stop admitting patients had rendered its service untenable. "There'd be two people - two grown adults laying across your leg, one on either arm and someone on your head holding your head in place, and that's five adults to one kid," she said. 8 Department of Child and Adolescent Psychiatry, KU Leuven, Leuven, Belgium. It felt as though she had died, and there was this thing that looked like my daughter sitting across from me, but I had no relationship with her. The alleged failings at Taplow Manor in Berkshire, then run by The Huntercombe Group, put young people at risk, according to former workers. 0000069040 00000 n 0000050752 00000 n She claims staff regularly restrained patients, ignored cries for help and were abusive. 0000003168 00000 n Her mother told us: "The restraints themselves were often brutal, lengthy and painful. 0000015017 00000 n Data returned from the Piano 'meterActive/meterExpired' callback event. VideoThe secret mine that hid the Nazis' stolen treasure, LGBT troops take love for Eurovision to front line, Why an Indian comedian is challenging fake news rules. SL4 5UL, In The DHSC was approached, but would not comment specifically on sexual incident allegations. Huntercombe lies on the south-west edge of Slough, towards the south end of Burnham parish. Only a few weeks later, however, Julie and husband James felt they had lost their daughter. Huntercombe Hospital in Maidenhead was responsible for more than half of the sex-related investigations reported in the 209 childrens mental health units across the country. 0000096475 00000 n Reacting to news of the hospital closure, her mother Nikki Boughton-Smith told Sky News it was a "really amazing first step in recognising that there's been years of abuse, neglect and wrongdoing". And in 2020 and 2021 the NHS was alerted to 195 safeguarding incidents across the Stafford and Maidenhead units. Please fill out the form below and our services team will respond quickly and efficiently to your enquiry. Sky News can reveal NHS England has paid The Huntercombe Group now Active Care Group - almost 190m since 2015. At this point, however, the parents put their faith in the hospital, unaware Bonnies experience there would leave her with PTSD. Following this inspection, we served the provider with a letter of intent under Section 31 of the Health and Social Care Act 2008, to warn them of possible urgent enforcement . Anyone feeling emotionally distressed or suicidal can call Samaritans for help on 116 123 in the UK, or email jo@samaritans.org. Sometimes it would be painful and they wouldn't listen.". 0000080232 00000 n I am appalled to hear that there are ongoing police investigations against Active Care Group staff regarding the sexual assault of children in their care. Suspended ratings are being reviewed by us and will be published soon. is run by 0000026117 00000 n 0000068388 00000 n Deborah Coles, chief executive of the charity Inquest, which has supported many families during investigations into poor care in mental health units, said the disturbing figures warrant much greater scrutiny. If there was as little as one mouthful left, the girl would have a nasogastric tube fitted (which went up the nasal passage, down the throat, and into the stomach) and would be given the equivalent of that same meal all over again. The CQC found the hospital had a vacancy rate of 40% for registered nursing staff and that 53% of nursing shifts, between 31 May and 27 June, were covered by agency staff. So why were vulnerable patients still sent there by the NHS? Of the other private providers, Cygnet Health Care had 704 incidents reported across four hospitals, covering around 200 beds. She saidthere simply werent enough of them and they werent well trained. "Listening to the evidence around Mia's death and how she managed to take her own life within such a supposedly secure unit was disgusting," Tori said. We are dedicated to providing caring, supportive, recovery-focused treatment and we achieve this by working together with our young people, their families and other professionals. Most populous nation: Should India rejoice or panic? ", An NHS spokesperson said: "All services must provide safe, high-quality care and deliver on the commitments in their contracts. inaccuracy or intrusion, then please Having struggled with mental health from the age of 12 after experiencing trauma, in 2017, aged 15, Steph was admitted to Huntercombe for intensive therapy that she did not receive. 'Jane', who wishes to remain anonymous,went into the Maidenhead unit for a month in 2018 when she was 14 for treatment for low-level self-harming and autism. Read about our approach to external linking. The government must learn lessons from its past failings in order to protect patients.. Your feedback can help improve the quality of service, and can also help other patients. 0000022308 00000 n But what we will be seeing is the tip of the iceberg.. I dont blame the staff, there simply werent enough of them and they werent well trained. "I get flashbacks of everything that happened. Did this woman die because her genitals were cut? Dr Sylvia Tang has been the CEO since June 2020 - a year and a half before the merger. The petitioner, Ellie Morgan, says she is a 17-year-old patient and claims an unnamed young person in her ward tragically passed away due to staff negligence. Jane said her stay at the unit "broke" her, adding: "It made things worse. To imply otherwise is misleading, as reporting incidents is critical in terms of creating a no blame culture and making sure patient safety issues are addressed quickly.. HuntercombeHospital Maidenheadisregisteredtoprovidethefollowingregulatedactivities; assessmentormedicaltreatmentforpersonsdetainedundertheMental HealthAct1983 diagnosticandscreeningprocedures treatmentofdisease, disorderorinjury. 0000012561 00000 n The secret mine that hid the Nazis' stolen treasure. By now, Bonnie was being restrained twice a day, every day. Jane's care was examined in a subsequent independent review shared with Sky News. An NHS England spokesperson said: Sexual misconduct, violence, harassment and abuse are criminal acts; all NHS organisations must have robust measures in place to ensure immediate action is taken in any cases reported to them, and this requirement applies equally to independent facilities providing services on behalf of the NHS..
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