Any existing 10% Future Cruise Discounts will remain active and available for use on future bookings. Failure to produce this letter at embarkation may result in boarding being denied with no refund provided. Fr Gste, die aufgrund eines offiziellen Mandats einer Regierung oder Behrde innerhalb von 14 Tagen vor der Abfahrt (wenn Peace of Mind nicht mehr verfgbar ist), nicht mehr reisen knnen und das Mandat besagt, dass die Gste NICHT reisen drfen, ist eine Rckerstattung mglich. Norwegian Cruise Line strongly recommends that passengers and their travel professionals obtain and consider such information when making travel decisions. Wie ist derzeit Ihre Richtlinie zur Schlusszahlung und dem Zeitplan? It's the worst-case scenario: you have a cruise planned, and you're beyond excited for it, but something has come up, and you're unable to go. Angela and Tony Violante of Longwood were given a choice of a refund or credit toward a future cruise when they canceled a seven-day Eastern Caribbean cruise with MSC Cruises. Any existing 10% Future Cruise Discounts will remain active and available for use on future bookings. click here to leave your comment. In the years that followed he dabbled in various games consoles and personal computers starting with the humble Commodore 64 before moving to Sega Mega Drive, Dreamcast, Nintendo 64, PlayStation 2 and then into the world of PC gaming. Please note that by completing this form, you relinquish the following: How do I interpret the indented points ? An expectant mother's application for passage must be accompanied by a medical certificate establishing her due date and fitness to travel. We also received the cancellation notice for our May 15th cruise last week and the FCC today. For Norwegians full policy regarding COVID-19, click here. Open Order history. I did cancel prepaid gratuities, shore excursions, dining and premium. Bereits seit April 2021 in Kraft getretene Mandate ermglichen es dem Gast nicht, zu kndigen und die oben genannten Leistungen zu in Anspruch zu nehmen. Note: Two people under the age of 18 may travel together in the same stateroom without someone over the age of 18 in the same stateroom, and have at least one person who is 21 years or older in the adjoining stateroom. Wenn ich eine Reservierung mit Peace of Mind storniere, kann ich meine FCC fr eine Buchung derselben Kreuzfahrt verwenden? The following Azamara sailings have been canceled: All sailings booked by January 31, 2022, scheduled to depart by April 30, 2022, are included in the Cruise With Confidence program. Will reducing the service charge affect the salary of the staff? If you are at an office or shared network, you can ask the network administrator to run a scan across the Will I be required to purchase a company-sponsored shore excursion while at ports of call? March 27, 2010. For Silverseas full policy regarding COVID-19, click here. There are exclusions to the refund offer, including the following situations: As Norwegian Cruise Line says it is unable to issue partial refunds, all guests who complete an online submission request must agree that they are authorized to do so on behalf of all persons on the reservation. When you request arefund, it may take 72 hours to process the request. Such guest will be responsible for all applicable fees and travel expenses to that subsequent port of call. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Disclaimer:Upgraded Points, LLC and its website, UpgradedPoints.com, provides information on credit cards, reward programs, travel information and ancillary information concerning travel and credit cards. Muss ich beim Verlassen des Schiffes einen COVID-Test machen? Does this policy apply retroactively to existing bookings? Thanks so much. Are there any restrictions on pre-existing health conditions or limitations for guests due to COVID-19? Norwegian Cruise Line has the right to refuse or revoke passage to anyone who, in its judgment, is in a physical or mental condition unfit for travel or who may require care beyond that which Norwegian Cruise Line can provide. For sailings after October 2021, the line's cancellation and refund policies are based on sailing length and accommodation type, according to the following schedule. Welche vollstndigen Reisedokumente bentige ich, um an Bord des Schiffes zu gehen? This is a personal choice, but taking the future cruise credit is usually more valuable. In addition, they agree they are authorized to remove the value of any bonus future cruise credits offered by Norwegian Cruise Line for all guests. Since then, she has written thousands of expert cruise tip features; ship, port and shore excursion reviews; and industry news articles. As we anticipate high volumes of inquiries, we kindly ask for your patience and allow up to 30 days for the review process to be completed. So don't go requesting refunds constantly or trying to use the system to speedrun games and then ask for a refund. Passengers who canceled and requested refunds under Norwegian's Peace of Mind policy received refunds to the original form of payment (instead of FCC) for dining, water/soda, internet and photo packages, as well as purchased onboard credits and items purchased as Bon Voyage or celebration gifts. To cancel your cruise contact your travel agent or call Regent Seven Seas directly: For Regent Seven Seas full policy regarding COVID-19, click here. Ich bin fr eine Sixthman-Kreuzfahrt gebucht, die mit Norwegian durchgefhrt wird. For sailings departing April 1, 2021, and beyond, passengers who booked flights through the line will only receive a full refund if they cancel more than two months prior to the sailing date. Drop your items at The UPS Store. Does it really matter to anyone if you are disgusted? Der Antrag auf Umwandlung eines bestehenden FCC in eine Bar-Rckerstattungkann aus einem der folgenden Grnde gestellt werden: Jeder von einem der oben genannten Punkte betroffene Gast, der eine Bar-Rckerstattung (des ursprnglich bezahlten Kreuzfahrtpreises und anstelle der aktiven FCC einschlielich Bonusbetrgen) beantragen mchte, muss einen Antrag auf Rckerstattung ber die Seite der Gstebetreuung unter https://www.ncl.com/case-submissioneinreichen. If a refund is approved a process the line says could take up to 30 days all FCCs (including Bonus FCCs) will be deactivated, and a refund will be issued back to the original form of. Your acceptance of the Guest Ticket Contract and acceptance of passage on the vessel constitute acceptance of the terms, conditions and information contained in this brochure and the Guest Ticket Contract. The CDC Still Doesnt Want You To Cruise, But Has Advice If You Do, Going Big: MSC Cruises to Sail 10 Ships in Europe This Summer, Report: Norwegian Cruise Inches Closer to Profitability in Latest 2023 Business Update, Port Canaveral Welcomes Its Newest Homeporting Cruise Ship, Another Voyage Oversold on Royal Caribbean Cruise Ship. Cruise tickets, air tickets, transfer coupons and/or vacation package vouchers must be returned before a refund can be made. Steam allows users to redeem codes purchased elsewhere to add the games to your Steam library. We believe that through a combination of 100 percent mandatory vaccinations for guests and crew and science-backed public health measures as developed by the Healthy Sail Panel, we can create a safe, bubble-like environment for guests and crew, said Frank Del Rio, CEO of Norwegian parent company Norwegian Cruise Line Holdings. Was geschieht, wenn eine neue Buchung mit der FCC storniert wird? There is never a good reason to remove your service charges. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. You don't need to have . Your travel agent acts for you in making the arrangements for your cruise and any related travel, lodging and tours. Norwegian Cruise Line PO BOX 025403 Miami FL 33102, Express Mail Check Payments should be sent to: Norwegian Cruise Line also recommends that all guests review the Additional Terms and Conditions listed below. , we can create a safe, bubble-like environment for guests and crew, said Frank Del Rio, CEO of Norwegian parent company Norwegian Cruise Line Holdings. I have news for you posters they are offering this onboard because of maintenance issues. If the new mandate is a significant inconvenience to the guest, i.e. By continuing to browse the site you agree to our use of cookies. Please note that we are equipped to provide only basic medical care; we cannot offer care for conditions requiring specialized expertise or equipment. Fr weitere Informationen, Vor Ihrer Kreuzfahrt Reservierungen vornehmen, Rckzahlungsanfragen zu Guthaben fr zuknftige Kreuzfahrten. Under the same program, the line now allows passengers to cancel two months out for a full refund to the original form of payment. Am I naive and missing something? If you select an Air/Sea package, additional governmental taxes and customs fees may apply. In the event a fuel supplement is charged, Norwegian Cruise Line will have sole discretion to apply the supplementary charge to both existing and new bookings, regardless of whether such bookings have been paid in full. NCL will review the refund request and respond by email or U.S. mail within 180 days of the date the claim is made. The ship's captain may refuse transportation to any passenger or may require any passenger to disembark who, in the sole discretion of the ship's captain, is believed to be dangerous to himself or herself, or others, or disturbs NCL's other passengers or crew. The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. In order to claim such a refund, on or before the 90th calendar day after the original scheduled embarkation, please use the Case Submission Form to submit your refund request. Currently, there are no blanket cancellations for Costa Cruises. 7665 Corporate Center Drive Es kommen ausschlielich neue staatliche oder behrdliche Mandate dafr in Betracht. Wenn Sie die Website weiterhin nutzen, stimmen Sie der Verwendung von Cookies zu. //
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