6. When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: Read all instructions before using the Log Grate. Always unplug the Log Grate when not in use. Do not operate any unit with a damaged cord or plug, or if the Log Grate has been dropped or damaged in any manner. My opti mist fire has completely pack up and will not light up at all. This remote control has a range of approximately 50 (15.25m).It does not have to be pointed at the fireplace and can pass through most obstacles (including walls). No, you cannot use tap water in an opti myst fire. NOTE: There are tabs, on each end, that need to be turned to release the components.! Dimplex Opti-Myst fireplaces use an ultrasonic technology that was adapted from commercial applications. Water Reservoir! NOTE: Procedures and techniques that are considered important enough to emphasize.CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of fire, serious injury, or death. The furnace filter may be dirty, the capacitor may have stopped functioning or your heater motor has gone bad. Any other use not recommended by. Next, the bulbs are then illuminated by the converted mist. If not cleaned every two weeks, it can show some problems. If you clean it properly and restart it, it will start by making a sound, and you will feel vibrations as well. Baseboard Heaters. The frequency designation is indicated on the back of the remote control.! Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons. Do not burn wood or other materials in the Log Grate. Always use a certified electrician should new circuits or outlets be required. Always use properly grounded, fused, and polarized outlets. Disconnect the power supply before performing any cleaning, maintenance, or relocation of the unit. When transporting or storing the unit and cord, keep it in a dry place, free from excessive vibration, and store it so as to avoid damage. The Log Grate must not be located directly below a socket outlet. The Log Grate must be positioned so that the plug is accessible.WARNING: Remote control contains small batteries. The result 2021-10-05 Contacting Dimplex Customer Support. Have a question? On-site or in-home services may be performed at the purchasers specific request and expense at Glen Dimplex Americas then-current rates for such services. . The active user has changed. How to fix the flame effect on dimplex oakhurst opts-myst fire model no ommod400. Opti-Myst WORLD'S MOST REALISTIC FLAME. We hope nothing ever goes wrong with your Dimplex product, but in case it does, here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product. These limits are designed to provide reasonable protection against harmful interference in a residential installation. and found none. Alameda ALM20 : Albany ABN15 : Atherton Atherton ATH20: . The fire now works perfectly and performs better than it did when it was new. Then it stopped producing steam - it would cost me 189.00 to have the Glen Dimplex Americas 2021. the transducer. Use it only as described in this manual. Dimplex electric fireplaces help bring luxury to your home, no matter your skill level - view electric fireplaces that simply plug-and-play or hard-wire seamlessly. Checking your insert is also necessary, as some models need a recess depth of 75mm, whereas some recent models need a recess depth of over 80mm. The limited 12 month warranty period alsoapplies to any implied warranties that may exist under applicable law. . 0000028641 00000 n . Jim. Require Parts Information? Our online booking process couldn't be easier- simply select your appliance type, choose your preferred repair date, and await one of our friendly engineers. If there's no 240V, trace back thru the appropriate switches and see if there are any duff connections and / or switches. . Check to see if there's 240V on the motor. This easy tank supplies water by the creation of name which you turn, produces a flawless illusion of grain and flame. When you say it switches itself off,what exactly is it, the lights or mist or both. ins.style.display='block';ins.style.minWidth=container.attributes.ezaw.value+'px';ins.style.width='100%';ins.style.height=container.attributes.ezah.value+'px';container.appendChild(ins);(adsbygoogle=window.adsbygoogle||[]).push({});window.ezoSTPixelAdd(slotId,'stat_source_id',44);window.ezoSTPixelAdd(slotId,'adsensetype',1);var lo=new MutationObserver(window.ezaslEvent);lo.observe(document.getElementById(slotId+'-asloaded'),{attributes:true});Owners ManualModelDLGM29var cid='5629614550';var pid='ca-pub-0545639743190253';var slotId='div-gpt-ad-manuals_plus-medrectangle-3-0';var ffid=2;var alS=2021%1000;var container=document.getElementById(slotId);var ins=document.createElement('ins');ins.id=slotId+'-asloaded';ins.className='adsbygoogle ezasloaded';ins.dataset.adClient=pid;ins.dataset.adChannel=cid;ins.style.display='block';ins.style.minWidth=container.attributes.ezaw.value+'px';ins.style.width='100%';ins.style.height=container.attributes.ezah.value+'px';container.style.maxHeight=container.style.minHeight+'px';container.style.maxWidth=container.style.minWidth+'px';container.appendChild(ins);(adsbygoogle=window.adsbygoogle||[]).push({});window.ezoSTPixelAdd(slotId,'stat_source_id',44);window.ezoSTPixelAdd(slotId,'adsensetype',1);var lo=new MutationObserver(window.ezaslEvent);lo.observe(document.getElementById(slotId+'-asloaded'),{attributes:true});var cid='5629614550';var pid='ca-pub-0545639743190253';var slotId='div-gpt-ad-manuals_plus-medrectangle-3-0_1';var ffid=2;var alS=2021%1000;var container=document.getElementById(slotId);var ins=document.createElement('ins');ins.id=slotId+'-asloaded';ins.className='adsbygoogle ezasloaded';ins.dataset.adClient=pid;ins.dataset.adChannel=cid;ins.style.display='block';ins.style.minWidth=container.attributes.ezaw.value+'px';ins.style.width='100%';ins.style.height=container.attributes.ezah.value+'px';container.style.maxHeight=container.style.minHeight+'px';container.style.maxWidth=container.style.minWidth+'px';container.appendChild(ins);(adsbygoogle=window.adsbygoogle||[]).push({});window.ezoSTPixelAdd(slotId,'stat_source_id',44);window.ezoSTPixelAdd(slotId,'adsensetype',1);var lo=new MutationObserver(window.ezaslEvent);lo.observe(document.getElementById(slotId+'-asloaded'),{attributes:true});.medrectangle-3-multi-115{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:1px!important;margin-left:auto!important;margin-right:auto!important;margin-top:1px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to install or use the log grate. If the above steps dont resolve the issue, then it is clear that the sump fan has failed, and you might have to give a check. Fire part works ok. Dimplex Heating, Fan Heaters Fan Not Working. Reattach skirting if necessary. Site Selection and Preparation4 Then here Im, troubleshooting the Dimplex Opti Myst problems. . Dimplex opti myst fire has acted as a double-edged sword for most people! If all bulbs have failed, purchase new bulbs and replace all. .0441000300RPBack Log .0440740300RPMetal Light Shield .1025340159RPLight Shield Log. . . I am posting this because I am having problems which seem slightly different from all other Optimyst problems I've read about here, Update: I have now stripped the fire down to check for burned connections . . . Always comply with the warnings and safety instructions to prevent personal injury or property damage. I have followed Dimplex guide on website and in manual but no joy. Manage Settings Limescale starts forming if tap water is used, which further affects the performance of the smoke and flame effect of the fires. Solution: Check whether the wiring is loose. Order a new remote, new logs, or any other replacement part you need to extend the life of your Dimplex fireplace or heater with easy to order replacement parts, delivered right to your door. 798998. To reduce the risk of fire, electric shock, or injury to persons, always use a licensed electrician.Fill and install the Refill Container.! The flame imitation is so authentic it will be mistaken for a traditional wood-burning fireplace. This limited warranty applies only to purchases made in any province of Canada except for Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA (and the District of Columbia) except for Hawaii and Alaska. These pads assist with securing the logs to the grate.Each of the logs contains LED lights to create a flickering effect. Available designs: Wall Mounted Water Vapor Fireplaces that you can use in any space large or small, including bedrooms, bathrooms, foyers and more; Media Consoles and Mantels with Water Vapor Fireplaces for your TV and electronics; Water Vapor Cassettes and Inserts - perfect for custom applications for use in seamless built-in designs. We're proud to have a network of engineers across the UK, allowing us to offer you a nationwide service based on the values of a small family business. . published 3 years ago. How much does it cost to run my Opti-Myst fireplaces? We have built it into chimney breast. Embers Fireplaces & Outdoor Living 52.5K subscribers Subscribe 47K views 2 years ago #600 In Depth Opti Myst review. Verify if the transducer is located in the sump perfectly and also that the sump is plugged in. Share this conversation . The flame imitation is so authentic it will be mistaken for a traditional wood-burning fireplace. Cottagefires.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon. (Figure 4). Electric Heating Electric Heating. IN NO EVENT WILL GLEN DIMPLEX AMERICAS, OR ITS OFFICERS, DIRECTORS, OR AGENTS BE LIABLE FOR ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT EXCEED THE PURCHASE PRICE OF THE PRODUCT.SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO THE PURCHASER.How State and Provincial law apply This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. Please have your model and serial number ready when calling. . IMPORTANT INSTRUCTIONS3 Use it only as described in this manual. Opti-myst troubleshooter Please check the following before trying resolve any problems you may be having with your Opti-myst fire: The lead and plug are firmly connected to the kettle lead connection at the rear of the fire The plug is firmly inserted into the wall socket You have tried another appliance in the socket to confirm supply Power Adapter Set. Make sure that you correctly have your transducer seated in the sump and that the fan filters position is also correct. Using tap water will hinder the performance of the opti-myst and initiate the formation of limescale. Such costs shall be the purchasers responsibility.What Glen Dimplex Americas and its dealers and service agents are also not responsible for:IN NO EVENT WILL GLEN DIMPLEX AMERICAS, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE TO THE PURCHASER OR ANY THIRD PARTY, WHETHER IN CONTRACT, IN TORT, OR ON ANY OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO USE THE PRODUCT, EVEN IF GLEN DIMPLEX AMERICAS OR ITS DIRECTORS, OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR DAMAGES ARE FORESEEABLE. 500/1000 Focused on Commercial Explanation of the different technologies Remote control overview Service_Handboek_2020_EN.indd 24 29/11/19 09:27 WARNING: Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure that the power cord is stored or secured to void tripping or snagging to reduce the risk of fire, electric shock, or injury to persons.Construction and electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire, electric shock, and injury to persons. . NOTE: There is no need to remove any of the logs or move the unit to access the water storage system. This section provides instructions for selecting a location and preparing the site to install the Log Grate. . Dimplex Opti-myst operational guide 5 What do I need to do? We and our partners use cookies to Store and/or access information on a device. Quantum Heater The product model number can be found on the top of the unit, on the right hand side, behind the control unit. Never locate a unit where it may fall into a bathtub or other water container. Do not run the cord under carpeting. Unit My Dimplex Electric Fire the Optiflame has stopped working the fan heater works, is there a replacement part ? MANUAL CASS. Manage Settings We understand that an appliance breakdown can be stressful, so to take the pressure off we make sure unnecessary expenses aren't something you need to worry about on top! . The formation of the mist will cease if this happens. . . Dimplex appliance repairs As one of the go-to choices for appliance repairs, we're on hand to repair all models from Dimplex, including electric stoves, storage heaters and more. Glen Dimplex Americas will in its sole discretion either repair or replace such defective product or part without charge. Product Under Manufacturers Warranty?Contact us at: www.dimplex.com/customer_supportFor Troubleshooting and Technical SupporOR Toll-Free 1-888-346-7539. 4. 0000003944 00000 n NOTE: If you need to move the unit ensure that all of the components that contain water have been emptied before relocating. NOTE: If you need to move the unit ensure that all of the components that contain water have been emptied before relocating. To reduce the risk of fire, electric shock, or injury to persons, always use a licensed electrician. 2011-07-07 The Opti Myst fire uses a water tank cleverly located under the internal workings of the fire to transform water into myst (similar to what some people do with a pond). 0000005615 00000 n This particular installation features the Opti-myst 600 cassette. . hb```B cr|Rl9hZ>i8er&i1i&8uu^m*v. . Don't use de-ionised water. ! The auto shut off requires the minerals in the water to detect water level in the sump.Are Opti-Myst fires expensive to run? We have a wealth of information immediately available via our Help Centre. NOTE: Each of these logs is handmade, and as such, the hook and loop pads on the logs and grate may not align perfectly, therefore, we have included additional pads should you need to re-position them. NOTE: Each of these logs is handmade, and as such, the hook and loop pads on the logs and grate may not align perfectly, therefore, we have included additional pads should you need to re-position them. Each log is a separate component that needs to be placed on the grate. They come with a smaller water tank that supports up to only 2 days, even if you run it for 2-4 hours a day. We decided it would be fun to build a wall of fire in our showroom being that we are a fireplace install team and all! These pads assist with securing the logs to the grate.Each of the logs contains LED lights to create a flickering effect. . Some of our partners may process your data as a part of their legitimate business interest without asking for consent. . Lastly, see if all 4 lamps are fitted properly and are working smoothly. We also repair boilers, plumbing, drainage and electrical faults as well as boiler installations & locksmith services. Dimplex Optimyst transducer Fireplace service experts 120 subscribers Subscribe 4 5.7K views 4 years ago This video shows how to replace the transducer on the Dimplex Optimyst electric. . Water Reservoir! And the reason being, is it will extend the life if you use filtered water. . December 2016. Contact Dimplex for troubleshooting and technical support. 2022-05-31 What water can I use in my Optimyst fire? Yes, opti myst fire is prone to condensation. The myst is then illuminated with bulbs (underneath the area where it is dispersed). The Faber Opti-Myst Cassette M : Flagstaff Flagstaff FLG20: Gala GALA: Gosford GOS20 . 0000136149 00000 n 0000015883 00000 n (Figure 5)! . The fully 3-dimensional effect uses established ultrasonic technology to create an ultra-fine water mist. OPTIMYST DIAGNOSTIC AND REPAIR More extensive technical information in the Optimyst diagnosis manual Available on request: 40011923 SERVICE INSTR. Install one (1) 12-Volt (A23) battery in the battery holder. Check with your Local Authority or Retailer for recycling advice in your area.MaintenanceWARNING: Disconnect power before attempting any maintenance or cleaning to reducethe risk of fire, electric shock, or damage to persons.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'manuals_plus-sky-4','ezslot_25',177,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-sky-4-0');Log Grate Surface CleaningUse a warm damp cloth only to clean the surfaces of the Log Grate. . If swallowed, seek medical attention immediately.WARNING: Do not install battery backwards, charge, put in the fire, or mix with used or other battery types may explode or leak causing injury.NOTE: Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment.CAUTION: This equipment has been tested and found to comply with the limits for Class B digital devices, pursuant to part 15 of the FCC Rules. We ended up doing over 120 feature. . Then try a bulb that is working in the failed bulbs position as a check. Welcome & Congratulations2 0000005066 00000 n All electrical heaters have hot and arching or sparking parts inside. Remote Control Initialization/ ReprogrammingFollow these steps for remote control initialization and if required, re-initialization: Remote Control UsagePressing the On button, on the remote control, switches between the two levels:Level 1: The logs and lights are turned on.Level 2: The logs and lightsremain on and the flame effect is activated.The fireplace can be turned off at any point by pressing the Off button on the remote control.! Build Quality. Select from the options below to filter your search: + Choose look: Finish. . An example of data being processed may be a unique identifier stored in a cookie. With industry-leading flame effect technology, you can have the look of wood-burning or gas models without the mess of the maintenance. This remote control has a range of approximately 50 (15.25m).It does not have to be pointed at the fireplace and can pass through most obstacles (including walls). The surface Arrange cord away from traffic area and where it will not be tripped over. To disconnect the unit, turn the controls off, then remove the plug from the outlet. Do not block air intake or exhaust in any manner. Do not use it on soft surfaces, like a bed. Do not modify the Log Grate. To confirm it is working correctly, remove the water tank and mist nozzle, and then gently insert the small cleaning brush (supplied with your Opti-myst) into the air outlet from the fan housing located on the top right hand side of the sump. Glen Dimplex Americas will not be responsible for, and the limited warranty services shall not include, any expense incurred for installation or removal of the product or part (or any replacement product or part) or any labor or transportation costs. . 96 37 . This is the main reason that causes some severe issues in the Opti Myst fire. Do not modify the unit. Products purchased in these States, provinces, or territories are sold AS IS without warranty or condition of any kind (including, without limitation, any implied warranties or conditions of merchantability or fitness for a particular purpose) and the entire risk of as to the quality and performance of the products is with the purchaser, and in the event of a defect, the purchaser assumes the entire cost of all necessary servicing or repair.What this limited warranty covers and for how long products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Glen Dimplex Americas warrants such products to be free from defects in material and workmanship for a period of 12 months from the date of the first purchase of such product. Dimplex Heating, Fan Heaters. 0000101883 00000 n The fan well is Dimplex optimist fan? Are Dimplex Opti Myst fires noisy? . Product Under Manufacturers Warranty?Contact us at: www.dimplex.com/customer_supportFor Troubleshooting and Technical SupporOR Toll-Free 1-888-346-7539In order to better serve you, please have your model and serial numbers ready or register your product online before calling (see above).IMPORTANT INSTRUCTIONSWhen using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: Read all instructions before using the Log Grate. Always unplug the Log Grate when not in use. Do not operate any unit with a damaged cord or plug, or if the Log Grate has been dropped or damaged in any manner. Parts are available for 2021-03-15 The fan well is located to the right of the transducer. BIG Warranties is an insurance provider that can offer an insurance policy to cover future issues. Save my name, email, and website in this browser for the next time I comment. 2019-10-18 1 Post. url = '/react.php?id='+id+'&value='+value; 4. Fireplace Inserts. If you use your opti-myst at its maximum level, even 500 to 1000 cassettes will not last over 8 hours. . It means they have an almost equal chance of a feature going right and wrong. So it ends up being 3 500 cassettes. Solution: First, check to see whether the power cable has melted or if a fuse has blown.

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dimplex opti myst repairs